Date: 2015-06-19 OS: Windows, Linux Etrack Incidents: 3793823 Errors/Problems Fixed: 3793823 - Usermaps file size reduction Applies to: Data Insight Management Server node and all Indexer nodes. Install/Uninstall Instructions: Apply this hotfix to Data Insight Management Server node and all Indexer nodes. This hotfix can be applied to Data Insight version 4.5.3 only. FILE AFFECTED BY THIS PATCH: Windows: INSTALL_ROOT\DataInsight\bin\userindex.exe INSTALL_ROOT\DataInsight\bin\userindexlib.dll INSTALL_ROOT\DataInsight\pdb\userindex.pdb INSTALL_ROOT\DataInsight\pdb\userindexlib.pdb Linux: INSTALL_ROOT/bin/userindex INSTALL_ROOT/lib/libuserindexlib.so By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec". value of INSTALL_ROOT on Linux is "/opt". NOTE: Please keep a backup of the files you are about to patch. This will be required in case you want to rollback the patch. Steps: Log into Data Insight Management Server and Indexer nodes and perform the following steps: 1. Stop Data Insight services: For Windows : From the command prompt, issue the following command: net stop DataInsightWatchdog net stop DataInsightWeb net stop DataInsightHttpd net stop DataInsightComm net stop DataInsightConfig For Linux : From the command prompt, issue the following command: service DataInsightWatchdog stop service DataInsightComm stop service DataInsightConfig stop 2. For Windows : Take a backup of entire bin and pdb folders under the install location. For Linux : Take a backup of entire lib folder under the install location. 3. Unzip the patch files to a temporary folder. In this folder, locate the "Patches" folder. This folder contains binaries for 64bit Windows operating System and linux operating system RHEL5 and RHEL6. Files provided in the patch are in the same directory hierarchy as those present on your system at "INSTALL_ROOT\DataInsight". Example: If you unzip hotfix to C:\temp, it will create the following folders under C:\temp: C:\TEMP\ +---README +---patches +---linux +---RHEL5 +-------bin +-------lib +---RHEL6 +-------bin +-------lib +---windows +---32bit +-------bin +-------pdb +---64bit +-------bin +-------pdb 4. Copy the patch files to the install directory. For example, if you are patching a 64 bit Windows server installed at "C:\Program Files\Symantec\DataInsight", copy entire contents under "C:\temp\patches\windows\64bit" to "C:\Program Files\Symantec\DataInsight", replacing the original files with those from the patch. For linux, simply copy the contents of \bin and \lib folders to INSTALL_ROOT/DataInsight/bin and INSTALL_ROOT/DataInsight/lib folders respectively from \patches\linux\RHEL5 or \patches\linux\RHEL6 depending on Linux version 5. Start Data Insight services: For Windows: From the command prompt, issue the following command: net start DataInsightConfig net start DataInsightComm net start DataInsightHttpd net start DataInsightWeb net start DataInsightWatchdog For Linux: From the command prompt, issue the following command: service DataInsightConfig start service DataInsightComm start service DataInsightWatchdog start Additional Notes: 1. Apply this hotfix to Data Insight 4.5.3 only. 2. Apply this hotfix on Management Server node and all Indexer nodes simultaneously. 3. Before applying patch, remove x_*_userindex.txt files from DATADIR\inbox and DATADIR\outbox folders.