Date: 2017-11-13 OS: Windows Etrack Incidents: 3933690 Errors/Problems Fixed: 3931651- (JIRA ID: CFT-706) [DI] DLP cross launch not working after upgrading to 6.x Applies to: Data Insight Management Server node. Install/Uninstall Instructions: Apply this hotfix to Data Insight Management Server node only. This hotfix can be applied to Data Insight version 6.1 only. FILE AFFECTED BY THIS PATCH: Windows: INSTALL_ROOT\tomcat\webapps\ROOT By default, value of INSTALL_ROOT on Windows is "C:\Program Files\DataInsight". Steps: Log into Data Insight Management Server node and perform the following steps: 1. Stop all Data Insight services: From the command prompt, issue the following command: net stop DataInsightCelerra net stop DataInsightComm net stop DataInsightConfig net stop DataInsightFpolicy net stop DataInsightFpolicyCMod net stop DataInsightPortal net stop DataInsightSPOnline net stop DataInsightVICClient net stop DataInsightVICServer net stop DataInsightWatchdog net stop DataInsightWeb net stop DataInsightWorkflow 2. Unzip the patch files to a temporary folder. In this folder, locate the "patches" folder. This folder contains all files for help application. Example: If you unzip hotfix to C:\temp, it will create the following folder under C:\temp: C:\TEMP\ +---README +---patches +---ROOT.war 3. Copy the patch files to the install directory. For example, if you are patching Management server installed at "C:\Program Files\DataInsight", copy "ROOT.war" file under "C:\temp\patches" to "C:\Program Files\DataInsight\tomcat\webapps\" replacing the original files with those from the patch by deleting the existing ROOT folder. 5. Start only DataInsightweb service : From the command prompt, issue the following command: net start DataInsightWeb Note : Wait for 5min for the extraction of ROOT.war, Check size of ROOT folder which should be around ~363MB 4. Start Data Insight services: From the command prompt, issue the following command: net start DataInsightCelerra net start DataInsightComm net start DataInsightConfig net start DataInsightFpolicy net start DataInsightFpolicyCMod net start DataInsightPortal net start DataInsightSPOnline net start DataInsightVICClient net start DataInsightVICServer net start DataInsightWatchdog net start DataInsightWorkflow Note : Do not delete the ROOT.war from \DataInsight\tomcat\webapps Additional Notes: 1. Apply this hotfix to Data Insight 6.1 only.