* * * READ ME * * * * * * 3.6.6 * * * * * * Patch 1 * * * Patch Date: 2019-08-14 This document provides the following information: * PATCH NAME * OPERATING SYSTEMS SUPPORTED BY THE PATCH * PACKAGES AFFECTED BY THE PATCH * BASE PRODUCT VERSIONS FOR THE PATCH * SUMMARY OF INCIDENTS FIXED BY THE PATCH * DETAILS OF INCIDENTS FIXED BY THE PATCH * INSTALLATION PRE-REQUISITES * INSTALLING THE PATCH * REMOVING THE PATCH PATCH NAME ---------- 3.6.6 Patch 1 OPERATING SYSTEMS SUPPORTED BY THE PATCH ---------------------------------------- SLES12 x86-64 PACKAGES AFFECTED BY THE PATCH ------------------------------ VRTSpython BASE PRODUCT VERSIONS FOR THE PATCH ----------------------------------- * InfoScale Availability 7.4.1 * InfoScale Enterprise 7.4.1 * InfoScale Foundation 7.4.1 * InfoScale Storage 7.4.1 SUMMARY OF INCIDENTS FIXED BY THE PATCH --------------------------------------- Patch ID: 3.6.6.1 * 3982281 (3982282) When commands that need openssl are run on a SLES 12 SP4 system, the following error is logged: "/opt/VRTSpython/openssl/lib/libssl.so.1.0.0: no version information available." DETAILS OF INCIDENTS FIXED BY THE PATCH --------------------------------------- This patch fixes the following incidents: Patch ID: 3.6.6.1 * 3982281 (Tracking ID: 3982282) SYMPTOM: When commands that need openssl are run on a SLES 12 SP4 system, the following error is logged: "/opt/VRTSpython/openssl/lib/libssl.so.1.0.0: no version information available." DESCRIPTION: This issue occurs on SLES 12 SP4 systems that have a higher version of openssl (1.0.0p) installed while the VRTSpython package itself contains a lower version of openssl (1.0.0o). The VRTSpython adds the path "/opt/VRTSpython/openssl" in the ld.so.conf file, because the older version of openssl is built with dynamic linking. When other system commands are run on such a configuration, they fail to seek the openssl version, because the path of the lower version of openssl gets picked first. RESOLUTION: This hotfix provides the VRTSpython package with static linking so that the openssl path entry is not added to the ld.so.conf file. INSTALLING THE PATCH -------------------- - Copy the patch tar.gz file on the local system and untar it to say /tmp location - Extract of the tar.gz file will have rpms/VRTSpython-3.6.6.1-SLES12.x86_64.rpm - First you need to uninstall the old installed VRTSpython of version 3.6.6.1. To do so, please run the command ' rpm -e VRTSpython' - Once the uninstallation of the old rpm is successful, run the command 'ldconfig' - Install the extracted rpm with command ' rpm -Uvh /tmp/rpms/VRTSpython-3.6.6.1-SLES12.x86_64.rpm ' REMOVING THE PATCH ------------------ NONE SPECIAL INSTRUCTIONS -------------------- NONE OTHERS ------ NONE