* * * READ ME * * * * * * Veritas Risk Advisor 7.3.3 * * * * * * Patch 2 * * * Patch Date: 2019-09-04 This document provides the following information: * PATCH NAME * OPERATING SYSTEMS SUPPORTED BY THE PATCH * PACKAGES AFFECTED BY THE PATCH * BASE PRODUCT VERSIONS FOR THE PATCH * SUMMARY OF INCIDENTS FIXED BY THE PATCH * DETAILS OF INCIDENTS FIXED BY THE PATCH * INSTALLATION PRE-REQUISITES * INSTALLING THE PATCH * REMOVING THE PATCH * KNOWN ISSUES PATCH NAME ---------- Veritas Risk Advisor 7.3.3 Patch 2 OPERATING SYSTEMS SUPPORTED BY THE PATCH ---------------------------------------- Windows 64-bit BASE PRODUCT VERSIONS FOR THE PATCH ----------------------------------- SUMMARY OF INCIDENTS FIXED BY THE PATCH --------------------------------------- Patch ID: 7.3.3.2 * 3984279 (3984278) *Veritas Risk Advisor 7.3.3 HF2 [7.3.3.2] DETAILS OF INCIDENTS FIXED BY THE PATCH --------------------------------------- This patch fixes the following incidents: Patch ID: 7.3.3.2 * 3984279 (Tracking ID: 3984278) SYMPTOM: *Scan and data collection issues *Application and user interface issues DESCRIPTION: *Scan and data collection issues *Missing VVR information [N-2900] *Scan errors when scanning Windows targets [N-2866] RESOLUTION: *Veritas has modified the code to resolve these issues. INSTALLING THE PATCH -------------------- 1. Download the patch VRA_7.3.3.2.exe and copy it to the master VRA server. 2. On the master VRA server, stop the VRA web server using the following steps: aC/ Open a command line window running with administrator privileges aC/ Enter the following commands: # net stop TomcatWatchDog # net stop tomcat85 3. Locate the VRA folder. By default, it is in the path: C:\Program Files\Apache Software Foundation\Tomcat 8.5\webapps\ 4. Make a copy of the VRA folder and store it in another location (do not store the copy under the tomcat tree). The patch updates files in this folder, so if you need to revert to the unpatched version of VRA, you will need the original folder. 5. Go to the folder where you downloaded the patch. Find VRA _7.3.3.2.exe and double-click it. 6. Follow the steps in the wizard to install the patch. 7. On the master VRA server, start the VRA web server using the following steps: aC/ Open a command line window running with administrator privileges aC/ Enter the following commands: # net start tomcat85 # net start TomcatWatchDog 8. Login to VRA. 9. Verify that the build number is correct. On the VRA main screen, click "About". The build number should be 46756. REMOVING THE PATCH ------------------ 1. Make sure you still have the backed up copy of the pre-patched, version 7.3.3 VRA folder 2. On the master VRA server, stop the VRA web server using the following steps: aC/ Open a command line window running with administrator privileges aC/ Enter the following commands: # net stop TomcatWatchDog # net stop tomcat85 3. Locate the VRA folder. By default, it is in the path: C:\Program Files\Apache Software Foundation\Tomcat 8.5\webapps\ 4. Delete the "VRA folder" 5. Copy the backed up folder to its original location. If you have changed the name of the copied folder, make sure to rename it to "VRA" (not including the quotes). 6. On the master VRA server, start the VRA web server using the following steps: aC/ Open a command line window running with administrator privileges aC/ Enter the following commands: # net start tomcat85 # net start TomcatWatchDog KNOWN ISSUES ------------ * Tracking ID: 3984282 SYMPTOM: No Symptom Found WORKAROUND: No WorkAround Found SPECIAL INSTRUCTIONS -------------------- NONE OTHERS ------ NONE