README for CommandCentral 5.1 hotfix VERITAS CommandCentral 5.1 ******************************************************************************** Apply this hotfix on hosts where the CommandCentral 5.1 Management Server is installed. Platform: Windows and Solaris Management Server Date: February 13, 2009 Etrack Incidents: 1240613, 1436388, 1446345, 1446560, 1448554, 1449596, 1449677, 1449825, 1450141, 1450916, 1451067, 1451319, 1451838, 1453145, 1453904, 1454100, 1454720, 1456054, 1456059, 1456652, 1456818, 1457768, 1458276, 1459081, 1460805, 1463369, 1465344, 1468396, 1468786, 1471007, 1471137, 1475059, 1478626, 1478782, 1479188, 1479204, 1479207, 1484039, 1484169, 1485711, 1486283, 1487226, 1488117, 1488338, 1500495, 1501887, 1502488, 1502556, 1502585, 1504026, 1504316, 1505461, 1505795, 1506379, 1506459, 1513707, 1514906, 1514934, 1517302, 1518495, 1518500, 1518503, 1518523, 1519468, 1519553, 1519661, 1519713, 1523022 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Issues Fixed ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ The following issues are fixed in this hotfix: ================================================================================ Incident Description ================================================================================ 1240613 Virtual fabrics do not display when creating a zone or zone alias pattern -------------------------------------------------------------------------------- 1436388 The HiCommand Explorer does not discover LDEVs that have emulation mode 3390 -------------------------------------------------------------------------------- 1446345 When an environment includes storage arrays that support array-wide spare disks (Hitachi, LSI, IBM FastT, and Fujitsu), in an array's overview pane, in the Array Storage Summary chart, the RAID Group capacity is smaller than the configured capacity -------------------------------------------------------------------------------- 1446560 CommandCentral database may create large temporary files if both CommandCentral Storage and CommandCentral Storage Change Manager are enabled -------------------------------------------------------------------------------- 1448554 CommandCentral does not discover an ESX server's IP address when discovering the ESX server through a VirtualCenter -------------------------------------------------------------------------------- 1449596 Physical memory and number of processors display as 0 for a NetApp unified storage device -------------------------------------------------------------------------------- 1449677 In CommandCentral Storage Change Manager, an error displays when searching in the Policy table -------------------------------------------------------------------------------- 1449825 Information about some storage pools do not display in the CommandCentral Storage Change Manager Console -------------------------------------------------------------------------------- 1450141 Inaccurate port names display for FL ports -------------------------------------------------------------------------------- 1450916 When using Firefox, a userÆs password changes successfully even though the New Password and Re-type password fields are different -------------------------------------------------------------------------------- 1451067 When multiple NetApp shares point to same directory, only one share appears in the Console -------------------------------------------------------------------------------- 1451319 Device operations fail for explorers that are installed on a host whose name contains the letters "chm" -------------------------------------------------------------------------------- 1451838 Storage Change Manager Server stops reporting changes or processing policies -------------------------------------------------------------------------------- 1453145 Incorrect count of managed host licenses in use -------------------------------------------------------------------------------- 1453904 No change messages relating to enabling or disabling multipathing -------------------------------------------------------------------------------- 1454100 Delay in generating change messages, violations, and risks -------------------------------------------------------------------------------- 1454720 Exception displays when adding a trap notification to a global policy -------------------------------------------------------------------------------- 1456054 The following error appears when scanning NetApp MultiStore Virtual Systems on Windows: class ConversionException EXCEPTION Error converting unicode to upper case Code:15 -------------------------------------------------------------------------------- 1456059 After changing the CSV delimiter, the Save Table option at the top of each table in the Reporting pane does not reflect the new delimiter -------------------------------------------------------------------------------- 1456652 CommandCentral Storage Change Manager Console displays error message after session inactivity -------------------------------------------------------------------------------- 1456818 "Unreachable via IP" alerts generated for managed hosts -------------------------------------------------------------------------------- 1457768 After upgrade, some pages in the CommandCentral Storage Console take a long time to load -------------------------------------------------------------------------------- 1458276 See 1454100 -------------------------------------------------------------------------------- 1459081 Data from 4.x agents that report to a 5.1 Management Server does not load into the database -------------------------------------------------------------------------------- 1460805 VMware explorer leaks thread handles on Windows hosts -------------------------------------------------------------------------------- 1463369 In CommandCentral Storage Change Manager, buttons do not display in the Remove Object dialog box -------------------------------------------------------------------------------- 1465344 When an environment includes storage arrays that support array-wide spare disks (Hitachi, LSI, IBM FastT, and Fujitsu), in the Online Storage Capacity Summary report, in the Total Online Storage and Total Array Storage charts, the capacity reported in the Logical: Unknown slice is large -------------------------------------------------------------------------------- 1468396 The Violations pane takes several minutes to load -------------------------------------------------------------------------------- 1468786 VmwareExplorer may crash while discovering ESX servers using VI SDK -------------------------------------------------------------------------------- 1471007 The CommandCentral Storage Change Manager Server hangs when a path with lower switch hop count gets discovered -------------------------------------------------------------------------------- 1471137 When changing the scope of the CC Resource Usage reports, the list of hosts do not sort alphabetically in the Customize dialog box -------------------------------------------------------------------------------- 1475059 CommandCentral Storage Change Manager Console displays "could not execute query" error -------------------------------------------------------------------------------- 1478626 Text fields are not visible in the Device Configuration wizard -------------------------------------------------------------------------------- 1478782 The VMware explorer discovers the defined size of thin disks and snapshot disks instead of consumed disk sizes, which can result in a negative number for a storage pool's overhead capacity -------------------------------------------------------------------------------- 1479188 Virtual machines with Guest OS installed reported as virtual machines without Guest OS installed if the virtual machines are discovered through VI SDK -------------------------------------------------------------------------------- 1479204 The total logical capacity and free logical capacity values may be incorrect for CLARiiON RAID groups -------------------------------------------------------------------------------- 1479207 When scoping the Host Virtualization Summary report on multiple ESX servers that share the same Storage pool, in the Host Virtualization Storage Summary waterfall chart, the SP/RDM Utilization stack bar grows much higher than the Logical bar. When scoping the Host Virtualization Detail report on multiple ESX servers that share the same Storage pool, the storage pools are repeated in Storage Pools table. -------------------------------------------------------------------------------- 1484039 The CommandCentral Storage Change Manager Server may throw exceptions during a violation, policy scope, or path related change reporting for NIL values -------------------------------------------------------------------------------- 1484169 CommandCentral Storage Change Manager does not raise a violation after removing a path with a minimum hop count when the remaining paths have hop counts higher than permitted by the policy -------------------------------------------------------------------------------- 1485711 When a Hitachi array disk drive fails, CommandCentral Storage repeats multiple alerts for the same failed disk drive -------------------------------------------------------------------------------- 1486283 When no host is selected in the View Log dialog box, a long series of numbers displays in the Managed Host field -------------------------------------------------------------------------------- 1487226 Hop count violation does not generate in CommandCentral Storage Change Manager when paths with switch hop counts satisfying the hop count policy condition are disconnected -------------------------------------------------------------------------------- 1488117 Symmetrix array discovery may not work if there is information for only one RA group in the output for an RDF director -------------------------------------------------------------------------------- 1488338 For Hitachi storage arrays, CommandCentral Storage does not collect performance statistics for some RAID group objects -------------------------------------------------------------------------------- 1500495 SNMP based monitoring of arrays and switches using non-default community name does not work -------------------------------------------------------------------------------- 1501887 In the Switch Port Performance Detail report, if you customize the report to include ports connected to array ports only, the report does not display any data -------------------------------------------------------------------------------- 1502488 The LUN capacities for HDS arrays have negative values -------------------------------------------------------------------------------- 1502556 The Alert Manager hangs, which causes the status of SICL services on various managed hosts to be incorrectly reported as "Disconnected" -------------------------------------------------------------------------------- 1502585 For IBM storage arrays, health monitoring data is not available for volumes and disks -------------------------------------------------------------------------------- 1504026 When discovering a large number of ESX servers that are managed by one VirtualCenter, discovery may fail -------------------------------------------------------------------------------- 1504316 DBbackup script fails on a 64-bit Windows host -------------------------------------------------------------------------------- 1505461 If a switch has more than one IP address assigned, the switch displays multiple times in the Switch Summary table -------------------------------------------------------------------------------- 1505795 Added support for HP-XP 12000 array via SMI-S version 1.2 -------------------------------------------------------------------------------- 1506379 Configure Device wizard does not allow the \ character in the Login field -------------------------------------------------------------------------------- 1506459 When a snapshot is created for a virtual machine, the CommandCentral database removes the relationship between the virtual machine and virtual disk and creates the relationship between the virtual machine and snapshot disk. Because of this, the virtual machine's storage usage can be less than the consumed virtual disk's total size. -------------------------------------------------------------------------------- 1513707 In the Application Growth Summary report, an HTTP exception appears when you click "To Table" -------------------------------------------------------------------------------- 1514906 If an ad hoc query contains a "\", the query does not execute after editing the query -------------------------------------------------------------------------------- 1514934 Added support for discovery of IBM SVC 4.2.1 and 4.3 -------------------------------------------------------------------------------- 1517302 Monitoring data missing for McDATA switches discovered through SMI-S or Connectrix manager -------------------------------------------------------------------------------- 1518495 CommandCentral Storage does not discover a qtree on a NetApp vfiler volume if the qtree contains a space in its name -------------------------------------------------------------------------------- 1518500 NetApp quota reports do not display user names for the user quotas -------------------------------------------------------------------------------- 1518503 Data Module fails to scan a NetApp share if its name includes spaces -------------------------------------------------------------------------------- 1518523 When enabling monitoring for HiCommand storage arrays, you should not have to add a * in the advanced settings of the Configure Device tool -------------------------------------------------------------------------------- 1519468 Missing monitoring data for Cisco ISL (inter switch link) ports -------------------------------------------------------------------------------- 1519553 Incorrect monitoring data for DMX storage arrays -------------------------------------------------------------------------------- 1519661 Correlation fails for Hitachi USP-V LUNs that are discovered by a 4.x managed host that reports to a 5.1 Management Server -------------------------------------------------------------------------------- 1519713 Masking changes done through the vendor's interface are not reflected in SMI-S storage arrays discovered by the CimvailExplorer -------------------------------------------------------------------------------- 1523022 The topology for an array does not show all of the switches if an array is connected to more than one host through different fabrics ================================================================================ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Installing the hotfix ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Windows Management Server: -------------------------- 1. Download the hotfix ("5.1_Mandatory_HotFix.tar.gz") to a temporary location (for example, C:\Temp\MEGAHOTFIX). 2. Extract the hotfix in the temporary directory. When you extract the hotfix, the following two files extract: LocalUpgrade.pl and VRTSccs-F510001473752.tar.gz 3. To apply the hotfix, do the following: - Open an operating system console. - Type the following command to change to the HAL bin directory: (The following assumes that CommandCentral has been installed in the default installation directory) cd ôC:\Program Files\VERITAS\CommandCentral Storage\HAL\binö - Type the following command: halsecurity login You may have to provide the password for the æadminÆ account which is used while logging in to the Console. The default password for this account is 'password' (without single quotes). - Type the following command to deploy the hotfix: \perl \LocalUpgrade.pl \VRTSccs-F510001473752.tar.gz For example: perl C:\Temp\MEGAHOTFIX\LocalUpgrade.pl C:\Temp\MEGAHOTFIX\VRTSccs-F510001473752.tar.gz 4. After you deploy the hotfix, you can check the installation logs as follows: - To see the detailed logs, go to CommandCentral Storage Data directory. The default location is: C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint cd \Data\HAL\maint\VRTSccs-F510001473752\