Copyright (c) 2009 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and Veritas are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in Commercial Computer Software or Commercial Computer Software Documentation", as applicable, and any successor regulations. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement. ***************************************************************************** README for Veritas CommandCentral(TM) Storage Rolling Patch 6 Veritas CommandCentral Storage 5.0MP1 ***************************************************************************** Rolling Patch 6 for Veritas CommandCentral(TM) Storage 5.0MP1 (hereafter 5.0MP1-RP6) contains native operating system patches for all CommandCentral Storage components since the 5.0MP1 release. Apply this rolling patch only on hosts where CommandCentral Storage 5.0MP1, 5.0MP1-RP1, 5.0MP1-RP2, 5.0MP1-RP3, 5.0MP1-RP4, or 5.0MP1-RP5 has been installed. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Header information ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Synopsis: Rolling Patch 6 for Veritas CommandCentral Storage 5.0MP1 by Symantec ID#: 5.0MP1-RP6 Version #: 5.0.530.0 (Management Server) 5.0.530.0 (Managed host) 5.0.530.0 (Agent Push Install Utility) Keywords: CommandCentral Storage Management Server, CommandCentral Storage managed host, CommandCentral Storage Console, Agent Push Install Utility, Data Module, Monitoring Date: May 27, 2009 Etrack Incidents: 1173440, 1260379, 1278654, 1444244, 1471688, 1484095, 1502306, 1502319, 1502517, 1505677, 1510454, 1511497, 1511533, 1511939, 1512485, 1513428, 1518552, 1519356, 1519949, 1522054, 1522558, 1523373, 1526312, 1527436, 1528408, 1528498, 1528763, 1530024, 1530032, 1531798, 1532679, 1534328, 1534401, 1534914, 1535217, 1535220, 1537273, 1537323, 1537895, 1538028, 1538113, 1538272, 1538290, 1539762, 1539825, 1539865, 1540709, 1541970, 1542405, 1544470, 1544496, 1544629, 1556931, 1556940, 1587253, 1589121, 1591536, 1592285, 1592901, 1593282, 1598568, 1599239, 1601191, 1602806, 1630426, 1631622, 1652453, 1672007 1502319, 1502517, 1505677, 1510454, 1511497, 1511533, 1511939, 1512485, 1513428, 1518552, 1519356, 1519949, 1522054, 1522558, 1523373, 1526312, 1527436, 1528408, 1528498, 1528763, 1530024, 1530032, 1531798, 1532679, 1534328, 1534401, 1534914, 1535217, 1535220, 1537273, 1537323, 1537895, 1538028, 1538113, 1538272, 1538290, 1539762, 1539825, 1539865, 1540709, 1541970, 1542405, 1544470, 1544496, 1544629, 1556931, 1556940, 1587253, 1589121, 1591536, 1592285, 1592901, 1593282, 1598568, 1599239, 1601191, 1602806, 1630426, 1631622, 1652453, 1672007 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Table of contents ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Section 1: System information 1.A - Affected operating systems 1.B - 5.0MP1-RP6 requirements/interoperability 1.C - Executable and patch manifest 1.D - Files added/modified Section 2: Installation 2.A - Install overview 2.B - Installing the rolling patch on Windows 2.C - Installing the rolling patch on UNIX 2.D - Install confirmation 2.E - Post-installation steps Section 3: What's new in this rolling patch Section 4: Issues fixed 4.A - Management Server 4.B - managed host 4.C - Management Server and managed host Section 5: Known issues/limitations 5.A - Windows 5.B - UNIX 5.C - Cross platform Section 6: Accessing the latest Hardware and Software Compatibility List ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Section 1: System information ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 1.A - Affected operating systems ================================ This rolling patch is for CommandCentral Storage components running on the following operating systems: - Windows - Solaris - HP-UX - AIX - Linux 1.B - 5.0MP1-RP6 requirements/interoperability ============================================== - Patches required with this patch: None - Patches that conflict with this patch: None - Patches accumulated and made obsolete by this patch: - CCSTOR_DM Hotfix #1 (ccsdm.jar) - Alarm Service #1 (VRTSccs-F501041588171) - HiCommand Explorer #1 (HiCommand_F501041544470) 1.C - Executable and patch manifest =================================== This section lists (by operating system) the Windows executables and UNIX patches that comprise CommandCentral Storage 5.0MP1-RP6. - Windows: Management Server MSSetup.exe Managed host MHSetup.exe Agent Push Install Utility PISetup.exe - Solaris: =========================== PatchID =========================== VRTSamccs 127314-08 (MS) VRTSas 127315-08 (MS) VRTSccdam 126889-08 (MS) VRTSccdb 127304-08 (MS) VRTSccimp 127316-08 (MS) VRTSccsts 126886-08 (MS) VRTSccstw 126888-08 (MS) VRTShalA 127309-08 VRTShalC 127312-08 VRTShalen 127308-08 VRTShalFC 127307-08 VRTShalH 127310-08 VRTShalM 127311-08 (MS) VRTShalR 127305-08 VRTShalT 127306-08 VRTSobc33 122632-08 VRTSsicls 127303-08 VRTStrap 127313-08 (MS) VRTSweb 137356-01 (MS) VRTSccsta 126887-08 (MH) =========================== - HP-UX: ==================================== PatchID Version ==================================== VRTSccdam PVCO_03880 5.00.0899.0 VRTSccsta PVCO_03881 5.0.292.0 VRTShalA PVCO_03882 5.0.3292.0 VRTShalen PVCO_03883 5.0.3292.0 VRTShalFC PVCO_03884 5.0.3292.0 VRTShalH PVCO_03890 5.0.3292.0 VRTShalR PVCO_03886 5.0.3292.0 VRTShalT PVCO_03887 5.0.3292.0 VRTSsicls PVCO_03891 5.00.0384 VRTSobc33 PHCO_38382 3.3.918.0 ==================================== - AIX: --------------------------------------------------- Note: Patches have same name as base (5.0) package. --------------------------------------------------- VRTSccdam.ccdam 5.0.8.0 VRTSccsta.ccsta 5.0.8.0 VRTShalA.array 5.0.3292.0 VRTShalFC.fc 5.0.3292.0 VRTShalH.host 5.0.3292.0 VRTShalR.rte 5.0.3292.0 VRTShalT.tools 5.0.3292.0 VRTShalen.cat_en 5.0.3292.0 VRTSobc33 3.3.721.197 VRTSsicls.sicls 5.0.8.0 - Linux: --------------------------------------------------- Note: Patches have same name as base (5.0) package. --------------------------------------------------- VRTShal-array 5.0.3292.0-50MP1_RP6 VRTSccdam 5.0.899.0-50MP1_RP6 VRTSccsta 5.0.292.0-50MP1_RP6 VRTSobc33 3.3.921.0-0 VRTSsicls 5.0.384-50MP1_RP6 VRTShal-cat_en 5.0.3292.0-50MP1_RP6 VRTShal-host 5.0.3292.0-50MP1_RP6 VRTShal 5.0.3292.0-50MP1_RP6 VRTShal-fc 5.0.3292.0-50MP1_RP6 VRTShal-tools 5.0.3292.0-50MP1_RP6 1.D - Files added/modified ========================== For a list of the files that are added/modified in 5.0MP1-RP6, locate the following: For UNIX: CCStor_50MP1_RP6_File_Change_Summary_Unix directory in patches/CCStor_50MP1_RP6/unix For Windows: CCStor_50MP1_RP6_File_Change_Summary_Windows directory in patches/CCStor_50MP1_RP6 directory Note: The above directories are created after you extract the platform specific compressed files. Please refer to section 2.B for Windows and section 2.C for UNIX. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Section 2: Installation ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ This section describes how to install this rolling patch. 2.A - Install overview ====================== You should apply 5.0MP1-RP6 to your Management Server host and to all of your managed hosts. If you plan to use the Agent Push Install Utility on Windows to install the managed host, you should apply 5.0MP1-RP6 to the host where the utility is installed *before* you use the utility to install the managed host on remote hosts. Installation order should be as follows: 1. Install 5.0MP1-RP6 on your Management Server host. 2. If you are using the Agent Push Install Utility on Windows, install 5.0MP1-RP6 on the host where the utility is installed. 3. Install 5.0MP1-RP6 on your managed hosts. 2.B - Installing the rolling patch on Windows ============================================= For Windows, after you unzip the rolling patch, the following files are available to install 5.0MP1-RP6: ============================================================================= File For installing 5.0MP1-RP6 on . . . ============================================================================= MSSetup.exe Management Server host ----------------------------------------------------------------------------- MHSetup.exe Managed host ----------------------------------------------------------------------------- PISetup.exe Agent Push Install Utility host ============================================================================= To unzip the rolling patch On the host where you want to install 5.0MP1-RP6, download and unzip the ccs-win-5.0MP1RP6-patches.zip file that contains the 5.0MP1-RP6 executables. By default, the 5.0MP1-RP6 files unzip into a patches\CCStor_50MP1_RP6 directory. When you upgrade a Windows host to 5.0MP1-RP6, you can deploy the rolling patch in the following ways: - Using an interactive installation (Management Server, managed host, and Agent Push Install Utility) - Using a silent installation that requires no user interaction (managed host only) To upgrade to 5.0MP1-RP6 using an interactive installation 1. From the CCStor_50MP1_RP6 directory, double-click the executable file for the component that you want to update. 2. Follow the install wizard prompts. To upgrade to 5.0MP1-RP6 using a silent installation (managed host only) 1. Open an operating system console and log in as a user with administrator level privileges. 2. To install the rolling patch, type the following command: "Path to MHSetup.exe" /s /v"/qn /lv+ MP1RP6_install.log REINSTALLMODE=amus" Notes: 1. MHSetup.exe resides in the CCStor_50MP1_RP6 directory which unzipped in step 1. 2. If you want to create the log file in another location, rather than in the current directory, type the complete path in the short name or a path that does not include spaces. For example: "Path to MHSetup.exe" /s /v"/qn /lv+ C:\DOCUME~1\ALLUSE~1\APPLIC~1\Veritas\COMMAN~1\MP1RP6_install.log REINSTALLMODE=amus" Log locations: Install log: %ALLUSERSPROFILE%\Application Data\VERITAS\CommandCentral Storage\CCS50RP.log Uninstall log: %ALLUSERSPROFILE%\Application Data\VERITAS\CommandCentral Storage\CCStorageInstall.log Database patching log: %ALLUSERSPROFILE%\Application Data\VERITAS\CommandCentral Storage\Dbupgrade50Patch.log 2.C - Installing the rolling patch on UNIX =========================================== For UNIX, the following files are available for 5.0MP1-RP6: ============================================================================= File For installing 5.0MP1-RP6 on . . . ============================================================================= ccs-sol_sparc-5.0MP1RP6-patches.tar.gz Solaris Management Server and managed hosts ----------------------------------------------------------------------------- ccs-hpux-5.0MP1RP6-patches.tar.gz HP-UX managed hosts ----------------------------------------------------------------------------- ccs-aix-5.0MP1RP6-patches.tar.gz AIX managed hosts ----------------------------------------------------------------------------- ccs-linux-5.0MP1RP6-patches.tar.gz Linux managed hosts ============================================================================= To uncompress the rolling patch 1. After you download the rolling patch, uncompress the file as follows: - `gunzip ccs--5.0MP1RP6-patches.tar.gz` where is the platform (sol_sparc, hpux, aix, or linux) (outcome of the above command will be ccs--5.0MP1RP6-patches.tar) - `tar -xf ccs--5.0MP1RP6-patches.tar` By default, the files uncompress to a patches/CCStor_50MP1_RP6 directory. 2. Copy or mount the patches/CCStor_50MP1_RP6 directory on the target host. When you upgrade a UNIX host to 5.0MP1-RP6, you can deploy the rolling patch in the following ways: - Using an interactive installation (Management Server and managed host) - Using a silent installation that requires no user interaction and allows you to install the rolling patch on multiple hosts at once (managed host only) To upgrade to 5.0MP1-RP6 using an interactive installation 1. From the patches/CCStor_50MP1_RP6/unix directory, run ./installrp 2. Follow the install script prompts. The installer displays the path to all logs at the end of the install. To upgrade to 5.0MP1-RP6 using a silent installation (managed host only) 1. Create a response file that includes the following text: #No values are required in the response file for a Rolling Patch. 1; 2. From the patches/CCStor_50MP1_RP6/unix directory, run the following command: ./installrp -responsefile -rsh where is the short host name, fully qualified host name, or IP address of the managed host Note: There is no limit to the number of hosts that you can type in the command. The installer displays the path to all logs at the end of the install. 2.D - Install confirmation ========================== After you install CommandCentral Storage 5.0MP1-RP6, you can verify that all patches and files have been added/modified by confirming that your host has been updated as described below. - Windows: After you install CommandCentral Storage 5.0MP1-RP6, the entry in Add or Remove Programs will be listed as follows: "Veritas CommandCentral(TM) Storage 5.0MP1 Rolling Patch 6 by Symantec" - UNIX: After you install CommandCentral Storage 5.0MP1-RP6, the PATCH_VERSION value in /etc/VRTSccs/ccs.conf will be updated to 5.0MP1_RP6 You can check the list of patches as specified in section 1.C using the following commands: - Solaris: Package version will not change however, NAME and PSTAMP will change. Use `pkginfo -l | grep VRTS | grep PSTAMP` to check that packages that have been patched contain 50MP1_RP6 Use `pkginfo -l VRTSweb` to check PSTAMP is '5.0.8.5-May 7, 2008' - HP-UX: Use `swlist | egrep -i 'Veritas|VRTS' | egrep 'PVCO|PHCO'` - AIX: Use `lslpp -L | grep VRTS` - Linux: Use `rpm -qa | grep VRTS` ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Section 3: What's new in this rolling patch ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 5.0MP1-RP6 contains and builds upon CommandCentral Storage 5.0MP1 functionality, providing the following new capabilities: - Discovery and monitoring of Microsoft SQL 2008 instances. This includes support of Microsoft SQL 2008 instances that run on a Storage Foundation 5.1 for Windows host. (1484095 and 1534401) - Discovery and monitoring of Microsoft Exchange Server 2007 instances. This includes support of Microsoft Exchange Server 2007 instances that run on a Veritas Cluster Server (VCS) cluster and a Microsoft Cluster Server (MSCS) cluster. (1534328 and 1599239) Note: CommandCentral Storage 5.0MP1-RP6 does not support scanning Exchange Server 2007 instances with the Data Module. - Support for PCI-E HBAs on AIX. (1556931) - Support to install 5.0MP1-RP6 on AIX 6.1 hosts. (1601191) - Discovery of Hitachi Data Systems AMS2100 and AMS2500 series storage arrays. (1544470) - Discovery of Symmetrix storage arrays from the remote SYMAPI server to which the array is locally attached. (1531798) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Section 4: Issues fixed ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 4.A - Management Server ======================= The following fixed issues affect the Management Server: =============================================================================== Incident Description =============================================================================== 1278654 An alert states that a NetApp unified storage system is 100% used, but the alert does not indicate the volume that has reached the 100% threshold. ------------------------------------------------------------------------------- 1444244 The File Aging Detail report does not display data for all managed hosts. ------------------------------------------------------------------------------- 1471688 After scoping File and Directories or User reports to Managed Directories/Shares, data does not display in the reports. Additionally, User reports do not include the "NetApp Unified Storage Volume" scope. ------------------------------------------------------------------------------- 1502306 For Files and Directories reports, the list of objects for the scope incorrectly includes NetApp aggregates. ------------------------------------------------------------------------------- 1502319 If you scope Files and Directories reports or User reports to Managed Directories/Shares, then the report's title displays as null and no data displays in the report. ------------------------------------------------------------------------------- 1505677 The Overview pane for a NetApp MultiStore Virtual System does not show the quotas created on volumes. ------------------------------------------------------------------------------- 1510454 In Settings > Management Server > Users, the Users table should list the user name for a logged in NT user even if that user does not have any user management rights. ------------------------------------------------------------------------------- 1511497 The number of Oracle instances in the Managing Summary pane does not match the number of instances in the Oracle Summary table if any clustered Oracle instances are offline. ------------------------------------------------------------------------------- 1511533 In the Topology Map, connectivity links for user-created enclosures incorrectly display as red (undiscovered). ------------------------------------------------------------------------------- 1511939 In the Application Growth Summary report, if you click "To Table", the window does not display all of the rows in the table. ------------------------------------------------------------------------------- 1513428 Port faults do not show up for all Brocade firmware versions. ------------------------------------------------------------------------------- 1518552 When you view a storage array's object dependency group, an error displays in the Console if one of the hosts consuming storage from the array has multiple types of databases configured--for example MS SQL and Sybase. ------------------------------------------------------------------------------- 1519356 A negative capacity displays for an HDS storage array's LDEV. ------------------------------------------------------------------------------- 1519949 Database upgrade may fail during installation of 5.0MP1-RPx if the database takes too long to stop. ------------------------------------------------------------------------------- 1522054 In the Create Ad hoc Report wizard, an error displays when you click Help in the Preview panel. ------------------------------------------------------------------------------- 1523373 After you edit projection settings ("Number of projection points to display" and "Number of historical points to use"), the projection charts do not display the number of data points entered in the projection settings. ------------------------------------------------------------------------------- 1526312 When customizing the File Type Usage report, in the Customize and Save dialog box, the Scope drop-down list should only include Managed Directories/Shares. ------------------------------------------------------------------------------- 1527436 After the Symantec Web Server restarts, a user's email address disappears if the user account is not part of the CommandCentral Storage domain (cc_users)--for example, when the account is an NT or LDAP account. ------------------------------------------------------------------------------- 1528498 If a managed host has been assigned a new unique host identifier (UUID), the managed host table displays multiple entries for the same managed host. ------------------------------------------------------------------------------- 1530032 In the Duplicate Files Summary report, you cannot scope the report to single objects--for example, NetApp unified storage devices. ------------------------------------------------------------------------------- 1532679 The global topology map and the host and array topology maps take a long time to load when there are a large number of switch ports in the enterprise. ------------------------------------------------------------------------------- 1534914 The name of a Hitachi LDEV does not display in the format XX:XX ------------------------------------------------------------------------------- 1535217 Rebooting a Management Server that does not have any enabled network cards causes CommandCentral Storage services to be unreachable from managed hosts even after network cards are re-enabled. ------------------------------------------------------------------------------- 1535220 The Central HAL Manager (CHM) agent locator fails to detect when database connection was lost. ------------------------------------------------------------------------------- 1537273 Added the ability to store multiple IP addresses for hosts. This alleviates the issue where alerts would report that a host was unreachable via IP because CommandCentral Storage pinged the only IP address stored for that host, which could be a private IP address when the host belongs to a cluster. ------------------------------------------------------------------------------- 1537323 When you customize the Unified Storage Performance Detail report and include all of the collectors in the Statistics table, then data is not available for some charts. ------------------------------------------------------------------------------- 1537895 For Brocade switches, the value for the attribute "Has Bundle Support" is "No" even if the switches are enabled and configured for ISL trunking. ------------------------------------------------------------------------------- 1538028 Discovery of a NetApp unified storage device fails if the NetApp unified storage device does not have a multi-store license and quote targets are set on the quota. ------------------------------------------------------------------------------- 1538113 Due to the large size of the CommandCentral Storage database, the high number of objects that CommandCentral Storage monitors, and the high number of alerts present, the following issues may occur: when you attempt to log in to the Console, the log in takes longer than usual or is unsuccessful; a licensing error appears in the Console; and pages in the Console take a long time to load. If you restart the database and the Alert Manager, the issues go away and then reappear after a few days. ------------------------------------------------------------------------------- 1538272 Alerts state that the "vrtsweb" process is not running even though the process is running correctly. Additionally, alerts state that the "webappsvc" is not running, which is erroneous because the process no longer runs in CommandCentral Storage. ------------------------------------------------------------------------------- 1539825 The Storage Consumption report includes virtual devices in the calculation of capacities, which results in incorrect capacities. ------------------------------------------------------------------------------- 1539865 If a quota on a volume/qtree has multiple users associated with it, then CommandCentral Storage displays only one quota user. ------------------------------------------------------------------------------- 1541970 For an LDEV on a Hitachi array, if the LDEVs LBA is greater than 32-bits, the value for the LBA displays incorrectly in the Console. ------------------------------------------------------------------------------- 1542405 Due to memory leaks, the memory consumption of the NetApp explorer might increase. ------------------------------------------------------------------------------- 1544496 For Hitachi WMS arrays, CommandCentral Storage does not display the connectivity between the array and the host that is consuming storage from the array. ------------------------------------------------------------------------------- 1544629 A storage array's Overview pane takes a long time to load if there are a large number of ports in the Storage Usage by Ports table. ------------------------------------------------------------------------------- 1556940 If you add a page within the Monitoring pane to your Favorites list, and then try to load the page, an error displays. ------------------------------------------------------------------------------- 1587253 When you view the Web Engine Settings pane (Settings > Management Server > Web Engine), a value does not display for the CSV delimiter option. ------------------------------------------------------------------------------- 1592285 When you create a custom attribute on a user-created enclosure or generic group, the attributes are not available in tables. ------------------------------------------------------------------------------- 1598568 The array explorer may crash while discovering HP EVA storage arrays. ------------------------------------------------------------------------------- 1602806 Improper discovery and correlation of host to LUN information for EMC DMX arrays with microcode 5771 or later. ------------------------------------------------------------------------------- 1652453 Due to memory leaks, the memory consumption of the Brocade explorer might increase. ------------------------------------------------------------------------------- 1672007 Due to memory leaks, the memory consumption of the McDATA explorer might increase. =============================================================================== 4.B - managed host ================== The following fixed issues affect the managed host: =============================================================================== Incident Description =============================================================================== 1173440 CommandCentral Storage cannot correlate an Oracle tablespace's file name to the underlying storage when the file name includes special characters. As a result, LUNs and device handles do not display in the Console. ------------------------------------------------------------------------------- 1260379 Install or upgrade of the managed host fails on 64-bit Microsoft Cluster Server hosts. ------------------------------------------------------------------------------- 1502517 The HBA explorer causes the AIX SCSI driver to log the error FSCI_ERR6 when the explorer tries to obtain a list of target ports. ------------------------------------------------------------------------------- 1512485 NetApp scans may fail because the "Profiling" option is enabled by default in the Data Module's configuration file (dmexplorer.conf). ------------------------------------------------------------------------------- 1522558 Mail scans of a clustered Microsoft Exchange server may fail with the error "session ID not found". ------------------------------------------------------------------------------- 1528408 CommandCentral Storage does not discover the patch version of Veritas NetBackup instances that run on Windows. ------------------------------------------------------------------------------- 1528763 File scans and NetApp scans may fail because the "Profiling" and "Performance Monitoring" options are enabled by default in the Data Module's configuration file (dmexplorer.conf). ------------------------------------------------------------------------------- 1538290 On Windows hosts, alerts state that "PBX is not running" even if the service is running. ------------------------------------------------------------------------------- 1539762 Security vulnerabilities in HAL\bin\Krb5_32.dll ------------------------------------------------------------------------------- 1540709 After a successful scan of a clustered Exchange server on a Microsoft Cluster Server, CommandCentral Storage reports that no data is available for mailboxes. ------------------------------------------------------------------------------- 1589121 In the Explorers table, an incorrect version may display for explorers that run on Linux managed hosts. ------------------------------------------------------------------------------- 1591536 The Simple Instrumentation Collection Layer (SICL) may crash when the Alert Manager restarts. ------------------------------------------------------------------------------- 1592901 Cannot push hotfixes to Windows hosts with short names disabled in the file system. ------------------------------------------------------------------------------- 1593282 The LHM job manager lacks support for parameters that contain spaces. Because of this, logs cannot be pulled up from Windows hosts with short names disabled. =============================================================================== 4.C - Management Server and managed host ======================================== The following fixed issues affect both the Management Server and managed host: =============================================================================== Incident Description =============================================================================== 1530024 During install, a message warns about not having permissions on the /var/tmp or /tmp directories and bails out of SGID is set or if links are created in place of actual directories. ------------------------------------------------------------------------------- 1630426 In the Data Module's configuration file (dmexplorer.conf), the values for the DISABLE_PROFILING flag are incorrect as "1" means enable profiling and "0" means disable profiling. ------------------------------------------------------------------------------- 1631622 Rolling patch fails to install on a Solaris 10 host with the error message "exit code 48 is unable to update the patch-finish service." =============================================================================== ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Section 5: Known issues/limitations ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 5.A - Windows ============= 1. Installation of 5.0MP1-RP6 is not supported on Windows Server 2008 hosts with 64-bit domain controllers. 2. On Windows Server 2008 hosts, the Array Management and NetApp Unified Storage Discovery capabilities are not supported. You can install these capabilities, but they will not function. If you do not install these capabilities, when you upgrade to a later version of CommandCentral Storage, you will not have the option to enable these capabilities. If you might use these capabilities in a later version of CommandCentral Storage, we recommend that you install them in 5.0MP1-RP6. If you need to use these capabilities for 5.0MP1-RP6, install the managed host on a host that does not have the Windows Server 2008 operating system. For more information about supported operating systems, refer to the CommandCentral Storage Release Notes. Product documentation is available on the Symantec Technical Support web site: http://www.symantec.com/business/support/documentation.jsp?pid=50379 3. On 64-bit Windows Server 2008 hosts, the Data Module is not supported. You can install this module, but it will not function. If you do not install this module, When you upgrade to a later version of CommandCentral Storage, you will not have the option to enable the module. If you might use the Data Module in a later version of CommandCentral Storage, we recommend that you install the module in 5.0MP1-RP6. If you need to use the Data Module for 5.0MP1-RP6, we recommend that you install the managed host on a host that does not have the 64-bit Windows 2008 operating system. For more information about supported operating systems, refer to the CommandCentral Storage Release Notes. Product documentation is available on the Symantec Technical Support web site: http://www.symantec.com/business/support/documentation.jsp?pid=50379 4. After you upgrade the Agent Push Install Utility to MP1-RP6, when you use the Agent Push Install Utility to install or upgrade a managed host on a Windows Server 2008 host, the following message may display: Error: 127, Could not load dll, \\\C$\Windows\system32\msi.dll CommandCentral Push Install Utility is unable to locate Windows Installer on the host. Installation process might fail. You can ignore this message and proceed with installation. 5. After you upgrade the Agent Push Install Utility to 5.0MP1-RP6, when you use the Agent Push Install Utility to uninstall a managed host from a 64-bit Windows Server 2008 host, the following message appears: The Data Module is not supported on 64-bit Windows 2008 hosts. You can install this module, but it will not function. If you do not install this module, when you upgrade to a later version of CommandCentral Storage, you will not have the option to enable this module. For more information, see the README for Veritas CommandCentral(TM) Storage 5.0 MP1 Rolling Patch 6. You can ignore this message and proceed with the uninstall. 6. After you install this rolling patch on a Windows 2000 Management Server, a message may prompt you to restart the host for the configuration changes to take effect. You can ignore this message. A reboot is not required. 5.B - UNIX ========== 1. When you install this rolling patch on a Solaris Management Server, the following may occur: - An error message states that some patches failed to install - In the install log file (the log with the .log file extension), for the patchadd command that corresponds to the patch ID that failed to install, the error message "exit code 48 is unable to update the patch-finish service" appears Workaround 1. Install Solaris patch 119254-59 or a higher equivalent. 2. Copy /var/sadm/pkg//pkginfo to /opt/VRTS/install/logs `cp /var/sadm/pkg//pkginfo /opt/VRTS/install/logs/pkginfo.bak` where is the name of the package to which the failed patch belongs. The name of the package displays at the end of the rolling patch install. Additionally, the patches and the packages to which they belong are listed in this README. 3. Edit pkginfo.bak by doing the following: - In the line that contains "PATCHLIST=" delete the entry of the failed - Remove the line that contains "SUNW_PATCHID=" where is the patch ID that failed to install with error code 48 4. If present, delete the directory /var/sadm/pkg//save/ 5. Restart installation of this rolling patch. 2. On Red Hat Linux 5.0 hosts, the Array Management and NetApp Unified Storage Discovery capabilities are not supported. You can install these capabilities, but they will not function. If you do not install these capabilities, when you upgrade to a later version of CommandCentral Storage, you will not have the option to enable these capabilities. If you might use these capabilities in a later version of CommandCentral Storage, we recommend that you install them in 5.0MP1-RP6. If you need to use these capabilities for 5.0MP1-RP6, install the managed host on a host that does not have the Red Hat Linux 5.0 operating system. For more information about supported operating systems, refer to the CommandCentral Storage Release Notes. Product documentation is available on the Symantec Technical Support web site: http://www.symantec.com/business/support/documentation.jsp?pid=50379 5.C - Cross platform ==================== 1. In previous versions of CommandCentral Storage, when you filter alerts (Monitoring > Alerts, and then choose Filter from the drop-down list), the filtering criteria remains in effect until all users using the filter criteria end their current Console sessions. In 5.0MP1-RP6, the filtering criteria remains across all Console sessions. It does not reset after all users log out. For example, if you filter the Alerts table to show only critical alerts, that filter criteria remains even after you and all other users log out. Additionally, the filtering criteria remains even if you unselect the criteria from the Filter Alerts dialog box; for example, if you unselect "Critical". In other words, the filter criteria successfully removes from the Console, but the cache of the criteria remains so the filter is still applied. Because CommandCentral Storage retains the alert filters, adding multiple filters can affect the performance of CommandCentral Storage. We recommend that you limit the number of filters that you add to one or two. If you want to clear alert filters, you need to restart the Alert Manager (VxAM). To restart the Alert Manager On Solaris, type the following commands: /opt/VRTS/bin/vxccs stop vxamd /opt/VRTS/bin/vxccs start vxamd On Windows, open Windows' Services utility and stop and start the Alert Manager. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Section 6: Accessing the latest Hardware and Software Compatibility List ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ You can access the most recent CommandCentral Storage 5.0/5.0 MP1 Hardware and Software Compatibility List at the following location: http://entsupport.symantec.com/docs/288784