* * * READ ME * * * * * * VERITAS CLUSTER SERVER ONE 2.0 * * * * * * HOT FIX 1 * * * Patch Date: May 12, 2009 ETrack Incidents: 1653192 This document provides the following information: * PATCH NAME * PACKAGES AFFECTED BY THE PATCH * BASE VERSION OF THE PATCH * OPERATING SYSTEMS SUPPORTED BY THE PATCH * LIST OF INCIDENTS FIXED BY THE PATCH * ISSUE FIXED BY THE PATCH * PATCH PRE-REQUISITE * INSTALLING THE PATCH * VERIFYING IF THE PATCH IS INSTALLED PATCH NAME ---------- Veritas Cluster Server One 2.0 Hot Fix 1 PACKAGES AFFECTED BY THE PATCH ------------------------------ VRTSweb BASE VERSIONS OF THE PATCH -------------------------- The required installed base product versions for this patch must be: * Veritas Cluster Server One 2.0.1 * Veritas Cluster Server One 2.0 * Veritas Application Director 1.1 Platform Expansion * Veritas Application Director 1.1 OPERATING SYSTEMS SUPPORTED BY THE PATCH ---------------------------------------- Linux, Solaris LIST OF INCIDENTS FIXED BY THE PATCH ------------------------------------ This patch fixes the following escalations and associated incidents: * 320-192-505: VCSONE Web Server missing image file/opt/VRTSweb/VERITAS/vcsone/images/states/sys-unknown-frozen.gif e1653192: unknown-frozen.gif is missing from installer packages in released versions. ISSUE FIXED BY THE PATCH ------------------------ The file /opt/VRTSweb/VERITAS/vcsone/images/states/sys-unknown-frozen.gif is missing from the installer packages in the released versions of Veritas Cluster Server One (VCS One) and Veritas Application Director (VAD). This causes a broken image to be displayed for systems in the "unknown frozen" state in the system list page of the VCS One and VAD user interface. PATCH PRE-REQUISITE ------------------- Start the VCS One or VAD web server at least once before you install the hot fix. INSTALLING THE PATCH -------------------- The patch installation steps are different for VCS One and VAD. For VCS One: 1. Log on as superuser to any node of the Policy Master cluster. 2. Copy the hot fix file VCSOnePatch-2.0-HF1.tar.gz to a temporary directory. # cp VCSOnePatch-2.0-HF1.tar.gz 3. Extract the VCSOnePatch-2.0-HF1.tar.gz file in the same directory. # tar -zxvf VCSOnePatch-2.0-HF1.tar.gz 4. Run VCSOnePatch-2.0-HF1.sh located in the directory where you extracted the tar.gz file. # ./VCSOnePatch-2.0-HF1.sh 5. Repeat steps 1 to 4 on each node of the Policy Master cluster. For Veritas Application Director: 1. Log on as superuser to any node of the Policy Master cluster. 2. Copy the hot fix file VCSOnePatch-2.0-HF1.tar.gz to a temporary directory. # cp VCSOnePatch-2.0-HF1.tar.gz 3. Extract the VCSOnePatch.tar.gz file in the same directory. # tar -zxvf VCSOnePatch-2.0-HF1.tar.gz 4. Copy the sys-unknown-frozen.gif file to the /opt/VRTSweb/VERITAS/vad/images/states/ directory. # cp sys-unknown-frozen.gif /opt/VRTSweb/VERITAS/vad/images/states/ 5. Repeat steps 1 to 4 on each node of the Policy Master cluster. VERIFYING IF THE PATCH IS INSTALLED ----------------------------------- To determine if the hot fix is already installed on a Policy Master server: 1. Log on as superuser to any node of the Policy Master cluster. 2. Change to the following directory: For VCS One: /opt/VRTSweb/VERITAS/vcsone/images/states/ For VAD: /opt/VRTSweb/VERITAS/vad/images/states/ 3. Check if the sys-unknown-frozen.gif file exists in the above directory. For VCS One: # ls /opt/VRTSweb/VERITAS/vcsone/images/states/sys-unknown-frozen.gif For VAD: # ls /opt/VRTSweb/VERITAS/vad/images/states/sys-unknown-frozen.gif