OS: Linux OS Version: SLES10 (i586/x86_64) Fixes Applied for Products: VRTSvcsor - Veritas High Availability Agent for Oracle by Symantec Additional Instructions: Please read the instructions below before installing the patch. PATCH VRTSvcsor 5.0MP3RP2HF2 for VCS Oracle Agent 5.0MP3RP2 =============================================================== Patch Date: September, 2009 This README provides information on: * BEFORE GETTING STARTED * CRC AND BYTE COUNT * FIXES AND ENHANCEMENTS INCLUDED IN THE PATCH * PACKAGES AFFECTED BY THE PATCH * INSTALLING THE PATCH * UNINSTALLING THE PATCH BEFORE GETTING STARTED: ---------------------- This patch only applies to: VRTSvcsor 5.0MP3RP2 running on SLES10 (i586/x86_64) Ensure that you are running the supported configurations before installing this patch. CRC AND BYTE COUNT: ------------------ Ensure that the patch file you have downloaded matches the following checksum and byte count. The following command can be used to ascertain this: # cksum VRTSvcsor-5.0.30.22-MP3RP2HF2_SLES10.i586.rpm 4110861095 3504050 VRTSvcsor-5.0.30.22-MP3RP2HF2_SLES10.i586.rpm FIXES AND ENHANCEMENTS INCLUDED IN THE PATCH: -------------------------------------------- Etrack Incidents: 1832093, 1718459 SDR's of Fixed Symantec Incidents: -------------------------------- Symantec Incident : 1832093 Symptom: VCS Oracle Configuration Wizard displays an exception when "Next" button is clicked on "Mount Configuration" page. When user clicks "Next" again following error is displayed: "ERROR: V-16-12-1533 Enter netmask for the IP address." Defect Description: This happens when listener IP is plumbed on a interface which has name of format other than "eth*". e.g. If listener IP is plumbed on interface bond0:0 then wizard displays these errors. Resolution: This issue in Oracle wizard discovery is fixed by properly detecting network interfaces irrespective of their naming convention. VRTSvcsor 5.0MP3RP2HF1: Symantec Incident : 1718459 Symptom: When we set an error corresponding to an ORA error in the oraerror.dat file, the agent was not honoring the action. Instead, it was always failing over the resource. Defect Description: This was happening because the function call for parsing the ORA errors and taking the corresponding action was missing. Resolution: We had populated the ORA errors in VCSAgStartUp() function. Once we had these ora errors and its corresponding actions, the agent started performing the corresponding errors. PACKAGES AFFECTED BY THE PATCH: ------------------------------- This patch updates the following VCS package(s) VRTSvcsor from 5.0MP3RP2 (5.0.30.20) or higher to 5.0MP3RP2HF2 (5.0.30.22) INSTALLING THE PATCH: -------------------- The following steps should be run on all nodes in the VCS cluster: Stopping VCS on the cluster node: -------------------------------- Stop Oracle & Netlsnr agents using # haagent -stop Oracle -sys [system_name] -force # haagent -stop Netlsnr -sys [system_name] -force Installing the Patch: -------------------- 1. Un-compress the downloaded patch from Symantec. Change directory to the unzipped patch location. Install the VRTSvcsor patch using the following command: # rpm -Uvh VRTSvcsor-5.0.30.22-MP3RP2HF2_SLES10.i586.rpm 2. Verify that the new patch has been installed: # rpm -q VRTSvcsor You will find the following output on display with the patch installed properly: VRTSvcsor-5.0.30.22-MP3RP2HF2 Re-starting VCS on the cluster node: ----------------------------------- Start Oracle & Netlsnr agents using # haagent -start Oracle -sys [system_name] # haagent -start Netlsnr -sys [system_name] UNINSTALLING THE PATCH: ----------------------- Removal of the patch will result in removing whole package from the system/node. To go back to a previous installed version of the package, you may need to re-install the package again. Following steps need to be run on all nodes : Steps to remove the Patch from a cluster node: --------------------------------------------- 1. Follow the steps provided under "Stopping VCS on the cluster node" section above, to stop VCS on the node. 2. Remove the patch by the following command: # rpm -e VRTSvcsor 3. Verify that the patch has been removed from the system: # rpm -qa | grep VRTSvcsor The package VRTSvcsor should not be displayed, which confirms that the package is removed. 4. Install VRTSvcsor package from VCS 5.0MP3 Installer CD/DVD and upgrade to VRTSvcsor 5.0MP3RP2 or higher. 5. Restart the node following the steps under "Re-starting VCS on the cluster node" section above.