Date: 2010-01-21 OS: Windows OS Version: Windows 2003, Windows 2008 Packages: Etrack Incidents: 1919142, 1925491 Errors/Problems Fixed: Fixed issue where the SFW SCOM 2007 pack produced in SFW 51SP1 could be installed only on SCOM 2007 R2, when it was also supposed to support SCOM 2007 SP1. Also used the current signing procedure for SFW 51SP1. It's possible the older procedure from SFW 5.1 was used for the MP included in the 51SP1 kit. Fixes Applied for Products: SCOM 2007 SP1, enables install of SFW 5.1 SP1 SFW MP. Install/Uninstall Instructions: 1. Copy the file SFW.Symantec.mp to a temporary folder. 2. In the Ops Manager Administration window: a. If an earlier version of Symantec.SFW.mp is installed, delete the pack. If rule overrides for the SFW MP have been saved in another MP, first export that pack, delete it, and then delete Symantec.SFW.mp. b. Import the new version of Symantec.SFW.mp. If you exported a rule override pack in step 1, import that pack following completion of Symantec.SFW.mp import. Notes: 1. On System Center Operations Manager 2007 SP1, MPIO path performance counters cannot be displayed. This feature works only when the MP is installed on System Center Operations Manager 2007 R2. 2. On System Center Operations Manager 2007 R2, the script that collects MPIO path performance counters on agent managed machines fails for Windows 2008 x64 servers. The error contains text similar to “The process started at 2:09:51 PM failed to create System.PropertyBagData. Errors found in output:”. This error occurs with Microsoft performance counters as well. Contents 1. Overview 2. Resolution 3. Before you begin 4. Installing the hotfix - GUI Install - Command Line Install - Additional Notes 5. Disclaimer 1. Overview On SCOM 2007 SP1 servers, the Symantec.SFW.mp could not be installed, due to dependencies on SCOM assemblies from SCOM 2007 R2. When attempting to import the pack into SCOM 2007 SP2, errors such as the following are seen in the import window: "The Veritas Storage Foundation for Windows by Symantec management pack will fail to import because it depends on the following management packs: " 2. Resolution The Symantec.SFW.mp was rebuilt with a dependency baseline of 6.0.6278.0 for Microsoft MPs. 3. Installing the hotfix 1. Copy the file SFW.Symantec.mp to a temporary folder. 2. In the Ops Manager Administration window: a. If an earlier version of Symantec.SFW.mp is installed, delete the pack. If rule overrides for the SFW MP have been saved in another MP, first export that pack, delete it, and then delete Symantec.SFW.mp. b. Import the new version of Symantec.SFW.mp. If you exported a rule override pack in step 1, import that pack following completion of Symantec.SFW.mp import. This hotfix includes the following updated file(s): ================================================================================ Filename | Version | Windows 2003 | Windows 2008 | ================================================================================ Symantec.SFW.mp | 5.1.1.1 | x86, x64 | x86, x64 | -------------------------------------------------------------------------------- Additional Notes ---------------- 1. On System Center Operations Manager 2007 SP1, MPIO path performance counters cannot be displayed. This feature works only when the MP is installed on System Center Operations Manager 2007 R2. 2. On System Center Operations Manager 2007 R2, the script that collects MPIO path performance counters on agent managed machines fails for Windows 2008 x64 servers. The error contains text similar to “The process started at 2:09:51 PM failed to create System.PropertyBagData. Errors found in output:”. This error occurs with Microsoft performance counters as well. 5. DISCLAIMER: ----------------+ This fix has not been fully tested. It is recommended that the fix be evaluated in a test environment before implementing it in your production environment. When the fix is incorporated into a Storage Foundation for Windows maintenance release, the resulting Hotfix or Service Pack must be installed as soon as possible. Symantec Technical Services will notify you when the maintenance release (Hotfix or Service Pack) is available.