Date:18-Feb-2010

OS: AIX 5.2, AIX 5.3, AIX 6.1

Etrack Incidents: 1955254, 1970324

Errors/Problems Fixed:[
  HF F511001864009 over 5.1.1 is not working on AIX (e1955254)
  5.1.2RU EMC Symmetrix explorer broken on AIX Control Host (e1970324)
]


Install/Uninstall Instructions:
================================================
Installing the hotfix
================================================

Deploying hotfix from Windows Management Server
------------------------------------------------

(The following assumes that CommandCentral has been installed on
Windows 32-bit host in default installation directory)


1. Download the hotfix ("ccs-win-5.1.2HF512001955254w.zip") to a
   temporary location , say - "C:\Temp".

2. After extracting hotfix, you'll find the following directory/files -

     - patches\
     - patchesVRTSccs-F512001955254.tar.gz
     - README  (this file)

3. To push this hotfix on Managed Hosts, run following commands from
   Management Server -

     - Type following command to go into HAL bin direcotry

       cd C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin
       halsecurity login 

         You may have to provide the password for the 'admin' account
	 which is used while logging in to the Console. Default
	 password for this account is 'password' (without single
	 quotes).
     - To get list of all Managed hosts in a text file, run below
       command -
         perl CHMGetManagedHosts.pl -f C:\Temp\mhs.txt

           Note: C:\Temp\mhs.txt obtained by running above command
               will have list of all MHs.  Edit this file to keep only
               name of those systems where HF has to be deployed.

     - To deploy the hotfix on all systems listed in
       C:\Temp\mhs.txt, run below command -
         perl PushUpgrade.pl -u C:\Temp\patches\VRTSccs-F511001844301.tar.gz -H C:\Temp\mhs.txt

4. After you deploy the hotfix, you can check the installation logs as
   follows:

    - To see the detailed logs, go to CommandCentral Storage Data
      directory.
      C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F512001955254\[TIME_STAMP]\output
      where [TIME_STAMP] is a directory named with a date & time
      value when the hotfix installation was made.

    - Check if there are any errors in the "stderr.txt" file.

    - Check the detailed logs of hotfix application in the
      "stdout.txt" file.


5. Check the hotfix details in "cc_version.txt" file -

    - Open "cc_version.txt" file present in below location.
      cd C:\Program Files\VERITAS\CommandCentral Storage\Version

    - Check the FIXID and other details. For example:
        FIXID=F512001955254
	DATE=Thu Feb 18 16:16:09 2010
     	DESCRIPTION=5.1.2 HotFix for EMC Symmetrix Explorer on AIX platform
	REQUIRES=F511001896913


------------------------------------------------
Deploying hotfix from Solaris Management Server
------------------------------------------------

(The following assumes that CommandCentral has been installed in the
default installation directory)


1. Download the hotfix ("ccs-sol_sparc-5.1.2HF512001955254u.tar.gz")
   to a temporary location say - "/tmp".

2. After extracting hotfix, you'll find the following directory/files -

     - patches\
     - patchesVRTSccs-F512001955254.tar.gz
     - README  (this file)

3. To push this hotfix on Managed Hosts, run following commands from
   Management Server -

     - Type following command to go into HAL bin directory.

       cd /opt/VRTSccs/VRTShal/bin

     - halsecurity login 
       You may have to provide the password for the 'admin' account
       which is used while logging in to the Console. Default password
       for this account is 'password' (without single quotes).
     - To get list of all Managed hosts attached to MS, run below command.	
       ./perl CHMGetManagedHosts.pl -f /tmp/mhs.txt

         Note: /tmp/mhs.txt obtained by running above command will
       	       have list of all MHs and MS.  Edit this file, to keep
       	       only name of systems where HF has to be deployed.

     - To deploy the hotfix on all systems listed in /tmp/mhs.txt, run
       below command.
       ./perl PushUpgrade.pl -u /tmp/patches/VRTSccs-F512001955254.tar.gz -H /tmp/mhs.txt


4. After you deploy the hotfix, you can check the installation logs as
   follows:

   - To see the detailed logs, go to CommandCentral Storage Data
     directory.
     cd /var/VRTSccs/data/VRTShal/maint/VRTSccs-F512001955254/time_stamp/output

   - Check if there are any errors in the "stderr.txt" file.

   - Check the detailed logs of hotfix application in the "stdout.txt"
     file.


5. Check the hotfix details in "cc_version.txt" file -

    - Open "cc_version.txt" file present in below location.     
      cd C:\Program Files\VERITAS\CommandCentral Storage\Version

    - Check the FIXID and other details. For example:
        FIXID=F512001955254
	DATE=Thu Feb 18 16:16:09 2010
	DESCRIPTION=5.1.2 HotFix for EMC Symmetrix Explorer on AIX platform
	REQUIRES=F511001896913



Additional Notes:
================
 Apply this hotfix on AIX system with CommandCentral 5.1.2 Managed
 Hosts installed