Date: 2010-10-28 OS: Windows 32 bit and Windows 64 bit Etrack Incidents: 2127766 Errors/Problems Fixed:[ CommandCentral Storage (CCS) 5.x installation or un-installation causes Storage Foundation for Windows (SFW) 5.x/Storage Foundation for Windows HA (SFWHA) 5.x features to stop working. Issues Observed: - The SFW Firedrill's wizards remote discovery operations fail. - Clustered solutions do not work properly. Volume resource does not come online automatically when the service group becomes online. Manual intervention is required for volume resource to come online. ] Install/Uninstall instructions: ============================================================================ Instructions to apply the hotfix ============================================================================ A - Overview of the HotFix ---------------------------------------------------------------------------- **Always** Apply the hotfix on systems where the CommandCentral Storage 5.x is installed/uninstalled on Storage Foundation for Windows (SFW)/Storage Foundation for Windows HA (SFWHA) box. Support Operating Systems: - Windows 32 bit, Windows 64 bit B - Deploying the hotfix on Windows Host ---------------------------------------------------------------------------- 1. Copy the hotfix ("ccs-win-5.1.2HF512002127766w-patch.zip") to the local system where hotfix is intended to apply. 2. Extract the hotfix. After extracting, the following files are available. - README - patches - patches\vdidkeysvc.exe 3. To apply the hotfix, please do the following: - Open a Windows Command Line - Type the following commands: cd C:\Temp\patches vdidkeysvc.exe -i 4. Restart the Veritas Storage Agent Service - Go to Windows Services Console, Restart Veritas Storage Agent Service. ============================================================================ Instructions to remove/uninstall the hotfix ============================================================================ It is recommended that the hotfix to be removed/uninstalled only when the Storage Foundation for Windows (SFW)/Storage Foundation for Windows HA (SFWHA) is uninstalled from the host permanently. 1. To remove/uninstall the hotfix, please do the following: - Open a Windows Command Line - Stop the Windows Service 'vdidfixsvc' net stop vdidfixsvc - Remove the Windows Service 'vdidfixsvc' from the Windows Service Console sc delete vdidfixsvc