Date: 2010-12-15 OS: Windows OS Version: W2K3, W2K8 Packages: csfinterface3.dll, csfinterfacep.dll, csfsupport3.dll, LeafRegn.dll, vxpal3.dll, vxvea3.dll Etrack Incidents: 1836283 Errors/Problems Fixed: Appy this fix for any of the following issues: Symptoms: - VCS Mountv resources hang during offline - registartion issues with agents in multiple ip, virtual ip and clustered environments - agents not visible in the VEA GUI Cause: csf corba layer for communication between csf clients and agents were communicating over all ip Resolution: bypassed all the IP addresses used by the csf corba layer for communication between csf clients and agents now communicates over 127.0.0.1 loopback address Fixes Applied for Products: SFW/HA 5.1, SFW 5.1 AP1 Install/Uninstall Instructions: This package contains the following self-extracting file. Operating System Platform File Name ----------------------------------------------------------------------------------------------- Microsoft Windows Server 2003 x86 Hotfix_3_3_1059_1836283_x86.exe Microsoft Windows Server 2008 x86 Hotfix_3_3_1059_1836283_x86.exe =============================================================================================== Filename | Version | Windows 2000 | Windows 2003 | Windows 2008 | =============================================================================================== csfinterface3.dll | 3.3.1059.0 | N/A | x86 | x86 | csfinterfacep.dll | 3.3.1059.0 | N/A | x86 | x86 | csfsupport3.dll | 3.3.1059.0 | N/A | x86 | x86 | LeafRegn.dll | 3.3.1059.0 | N/A | x86 | x86 | vxpal3.dll | 3.3.1059.0 | N/A | x86 | x86 | vxvea3.dll | 3.3.1059.0 | N/A | x86 | x86 | ------------------------------------------------------------------------------------------------ Extract the hotfix ================== The private can be extracted from a file in one of two ways: * Method 1 Double-click the hotfix. The private will be extracted and the install wizard will automatically start and guide you through the installation after the extraction has completed. * Method 2 Save your selected file to a local folder and then extract the hotfix with the /x option. For example, enter the command in the c:\tmp directory c:\tmp>Hotfix_3_3_1059_1836283_x86.exe /x Hotfix files will be extracted to Hotfix_3_3_1059_1836283_x86 folder at: on 32-bit system: "%CommonProgramFiles%\Veritas Shared\WxRTPrivates" Install the hotfix ================== If its a MSCS HA environment, please apply the fix on the passive node first, since it stops the clusssvc cluster service which will cause failover. 1.pre-requisites -------------- a. To install the hotfix, Microsoft Core XML Services (MSXML) 6.0 need to be installed first. Please download and install MSXML 6.0 before installing the hotfix. Refer to the following link for more information: http://www.microsoft.com/downloads/details.aspx?FamilyId=993c0bcf-3bcf- 4009-be21-27e85e1857b1&displaylang=en Microsoft posted service pack and/or security updates for Core XML Services 6.0. Please contact Microsoft or refer to Microsoft web-site to download and install latest updates to Core XML Services 6.0. 2. Options to Install/Uninstall the hotfix --------------------------------------- Start a command window and change 'current directory' to where this hotfix is extracted (i.e. Hotfix_3_3_1059_1836283). To install the hotfix using GUI, run the following command: vxhf.exe /install:Hotfix_3_3_1059_1836283 Note: Hotfix installer wizard will launch and guide you through the installation. To install the hotfix in quiet-mode, run the following command: vxhf.exe /install:Hotfix_3_3_1059_1836283 /silent To uninstall the hotfix using GUI, run the following command: vxhf.exe /uninstall:Hotfix_3_3_1059_1836283 Note: Hotfix installer wizard will launch and guide you through the uninstallation. To uninstall the hotfix in quiet-mode, run the following command: vxhf.exe /uninstall:Hotfix_3_3_1059_1836283 /silent 3. Miscellaneous ------------- To confirm the installation, run the following command: vxhf.exe /list Note: Output will list the hotfixes installed in your setup. To display information about the hotfix, run the following command: vxhf.exe /display:Hotfix_3_3_1059_1836283 Hotfix installer creates and stores log file (VxHF.TXT)at %ALLUSERSPROFILE%\Application Data\Veritas\VxHF. Additional Notes: None