Date:2011-Apr-18

OS: Solaris,  Windows 

Etrack Incidents: 2345292, 2274717, 2328446, 2137393, 2194964

Errors/Problems Fixed:[
   Array Storage table of Online Storage Capacity Detail report shows correct Logical Capacity for symmetrix arrays (e2345292)
   Array Managing Summary view now shows correct LUN Capacity for thin enabled arrays (e2274717) 
   Array Overview page of VMAX symmetrix array shows correct Overhead capacity (e2328446)
   Exception- "org.apache.jasper.JasperException: Internal error" during Host Management page visit (e2137393) 
   Thin LUNs table is displaying both segment and aggregate Thin LUNs which double-count storage in total footer (e2194964)
]

Install/Uninstall Instructions:
===========================================================================
Instructions to apply the hotfix
===========================================================================


A - Overview of the HotFix
---------------------------------------------------------------------------

Apply the HotFix (VRTSccs-F520002347025) on CommandCentral Storage 5.2 Management Server.

Supported operating systems include:

  - Solaris 8, 9, and 10
  - Windows Server 2000, 2003, and 2008


B - Deploying the HotFix on a Windows Management Server
--------------------------------------------------------------------------

The examples in the following procedure assume that you installed
CommandCentral on a 32-bit host in the default installation directory.

1. Copy ccs-win-5.2HF520002347025w.zip to a temporary location. For
   example,    to C:\Temp

2. After extracting the hotfix,    the below two files will be available.
    - patches
    - patches\VRTSccs-F520002347025.tar.gz
    - README  (this file)

3. To apply the update,    do the following:

   - Open an operating system console.
   - Change to the HAL bin directory:
       C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin;

   - Type the following command:
       halsecurity login
     You may have to provide the password for the 'admin' account
     which you use to log in to the Console. The default password for
     this account is 'password' (without single quotes).

   - Type the following command to deploy the update on the Management Server:
       <HAL bin dir>\perl LocalUpgrade.pl "C:\Temp\patches\VRTSccs-F520002347025.tar.gz"

4. To verify the installation,    you can check the installation logs as follows:

   - To see the detailed logs,    go to the 'CommandCentral Storage Data'
     directory.
     The default location is:
       C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint;

       cd <HAL data dir>\Data\HAL\maint\VRTSccs-F520002347025\<timestamp>\output;
     For example:

       cd C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\
       VRTSccs-F520002347025\<time stamp>\output;

   - Check if there are any errors in the stderr.txt file.
   - Check the detailed logs of the hotfix application in the stdout.txt file.


5. Verify the updated version as follows:
   - Open cc_version.txt from the following directory:
     C:\Program Files\VERITAS\CommandCentral Storage\Version\cc_version.txt;

   - Check the FIXID. It should appear as follows:

      FIXID=F520002347025
      DATE=Mon Apr 11 17:37:39 2011
      DESCRIPTION=CommandCentral Storage 5.2 Management Server HotFix; GUI Cumulative fixes, DB
      REQUIRES=F520002151146
      OBSOLETES=F520002208456, F520002274717




C - Deploying the HotFix on a Solaris Management Server
---------------------------------------------------------

The examples in the following procedure assume that you installed
CommandCentral on a 32-bit host in the default installation directory.

1. Copy the file ccs-sol_sparc-5.2HF520002347025u.tar.gz to a
   temporary location. For example,    to /tmp and unpack it.

2. After extracting the hotfix,   you will find the files shown below:
    - patches/
    - patches/VRTSccs-F520002347025.tar.gz
    - README  (this file)

3. To apply the update,    do the following:

   - Open an operating system console.

   - Change to the HAL bin directory:
       /opt/VRTSccs/VRTShal/bin

   - Type the following command:
       ./halsecurity login
     You may have to provide the password for the 'admin' account
     which you use to log in to the Console. The default password for
     this account is 'password' (without single quotes).
   - Type the following command to deploy the update:
       <HAL bin dir>\perl LocalUpgrade.pl /tmp/patches/VRTSccs-F520002347025.tar.gz

     For example:
        ./perl LocalUpgrade.pl /tmp/patches/VRTSccs-F520002347025.tar.gz

4. To verify the installation,    you can check the installation logs as follows:

   - To see the detailed logs,    go to the CommandCentral Storage Data
     directory.
     The default location is:
        /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520002347025/<time stamp>/output
        cd <HAL data dir>/data/VRTShal/maint/VRTSccs-F520002347025/<time stamp>/output
     For example:
       cd /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520002347025/<time stamp>/output

   - Check if there are any errors in the stderr.txt file.
   - Check the detailed logs of the hotfix application in the stdout.txt file.

5. Verify the updated version as follows:

   - Open cc_version.txt from the following directory:
       /opt/VRTS/version/cc_version.txt
   - Check the FIXID. It should appear as follows:

      FIXID=F520002347025
      DATE=Mon Apr 11 17:37:39 2011
      DESCRIPTION=CommandCentral Storage 5.2 Management Server HotFix; GUI Cumulative fixes, DB
      REQUIRES=F520002151146
      OBSOLETES=F520002208456, F520002274717


Additional Notes:
==================
Apply the HotFix (VRTSccs-F520002347025) on the CommandCentral Storage 5.2 Management Server only.