Date: 2011-May-27

OS: Windows

Etrack Incidents: 2329100


Errors/Problems Fixed:[

      Support to allow correlation from MSCS physical disk
      resource to Windows LDM disk object (e2329100)
]

Install/Uninstall Instructions:
===========================================================================
Instructions to apply the hotfix
===========================================================================


A - Overview of the HotFix
---------------------------------------------------------------------------

Apply the HotFix (VRTSccs-F520002329100) on the 5.2 Managed Hosts

Supported operating systems include: 

  - Windows Server 2003 and 2008

Please make sure that you have applied CommandCentral Management Server 5.2 HotFix 
(VRTSccs-F520002396526) before applying this 5.2 Managed Hosts fix.


B - Deploying the HotFix from a Windows Management Server
--------------------------------------------------------------------------

The examples in the following procedure assume that you installed 
CommandCentral on a 32-bit host in the default installation directory.

1. Copy ccs-win-5.2HF520002329100w.zip to a temporary location. For
   example,   to C:\Temp

2. After extracting the hotfix,   the below two files will be available.
    - patches
    - patches\VRTSccs-F520002329100.tar.gz
    - README  (this file)

3. To push the update to managed hosts, run the following commands from the Management Server:

   - Go to the HAL bin directory:

       "C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin"
   
   - Type the following command:

       halsecurity login

       You may have to provide the password for the 'admin' account which you 
use to log in to the Console. The default password for this account is 
'password' (without single quotes).
   
    - To get a list of all managed hosts in a text file, run the following 
command:
	
       perl CHMGetManagedHosts.pl -f C:\Temp\mhs.txt

       The text file includes the list of all managed hosts.
               
    - Edit this file to keep only the names of managed hosts that you want to 
update.
   
    - To deploy the update to the hosts listed in C:\Temp\mhs.txt, run the 
following command:

       perl PushUpgrade.pl -u "C:\Temp\VRTSccs-F520002329100.tar.gz" -H 
C:\Temp\mhs.txt

4. To verify the installation, check the install logs on the relevant managed 
hosts as follows:
   
    - Go to the CommandCentral HAL Data directory:

       For Windows hosts:
         
        "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\
\VRTSccs-F520002329100\<time stamp>\output"
  
    - Check if there are any errors in the stderr.txt file.
  
    - Check the detailed logs of the hotfix application in the stdout.txt file.

5. Verify the updated version as follows:
 
    - Open cc_version.txt from the following directory:
   
        For Windows:

         "C:\Program Files\VERITAS\CommandCentral Storage\Version"
        
    - Check the FIXID. It should look like this

         FIXID=F520002329100
         DATE= Fri May 28 15:11:34 2011
         DESCRIPTION=CC Storage 5.2 Hotfix for Managed Host - MSCS and Windows LDM physical disk resource correlation

    

C - Deploying the HotFix from a Solaris Management Server
---------------------------------------------------------

The examples in the following procedure assume that you installed
CommandCentral on a 32-bit host in the default installation directory.

1. Copy the file ccs-sol_sparc-5.2HF520002329100u.tar.gz to a
   temporary location. For example,   to /tmp and unpack it.

2. After extracting the hotfix,   you will find the files shown below:
    - patches/
    - patches/VRTSccs-F520002329100.tar.gz
    - README  (this file)

3. To push the update to managed hosts, run the following commands from the 
Management Server: 
 
    - Go to the HAL bin directory:

       /opt/VRTSccs/VRTShal/bin
 
    - Type the following command:

       ./halsecurity login

       You may have to provide the password for the 'admin' account which you 
use to log in to the Console. The default password for this account is 
'password' (without single quotes).
 
    - To get a list of all managed hosts in a text file, run the following 
command:
	
        ./perl CHMGetManagedHosts.pl -f /tmp/mhs.txt

        The text file includes the list of all managed hosts and the Management 
Server. 

    - Edit mhs.txt to keep only the names of managed hosts that you want to 
update
 
    - To deploy the update to the hosts listed in /tmp/mhs.txt, run the 
following command:

        ./perl PushUpgrade.pl -u /tmp/VRTSccs-F520002329100.tar.gz -H 
/tmp/mhs.txt

4. To verify the installation, check the install logs on relevant managed 
hosts:

    - Go to the CommandCentral HAL Data directory:

        For Windows hosts:

         "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\
VRTSccs-F520002329100\<time stamp>\output"
 
    - Check if there are any errors in the stderr.txt file.
 
    - Check the detailed logs of the hotfix application in the stdout.txt file.

5. Verify the updated version as follows:

     - Open the cc_version.txt file from the following directory:
     
        For Windows hosts:

         "C:\Program Files\VERITAS\CommandCentral Storage\Version"
        
     - Check the FIXID. It should look like this
         
         FIXID=F520002329100
         DATE= Fri May 20 15:11:34 2011
         DESCRIPTION=CC Storage 5.2 Hotfix for Managed Host - MSCS and Windows LDM physical disk resource correlation

Additional Notes:
==================
Apply the HotFix (VRTSccs-F520002329100) on the 5.2 Managed hosts.