Date:2010-July-06

OS: Solaris,  Windows 

Etrack Incidents: 2397486

Errors/Problems Fixed:[
   - Unified Agent do not report HBAs connection protocol; Host HBAs discovered through Unified Agents
     are not listed in HBAs summary table (e2397486)

]

Install/Uninstall Instructions:
===========================================================================
Instructions to apply the hotfix
===========================================================================


A - Overview of the HotFix
---------------------------------------------------------------------------

Apply the HotFix (VRTSccs-F520012397486) on Command Central Storage 5.2RU1 Management Server.

Supported operating systems include:

  - Solaris 8, 9, and 10
  - Windows Server 2000, 2003, and 2008


B - Deploying the HotFix on a Windows Management Server
--------------------------------------------------------------------------

The examples in the following procedure assume that you installed
CommandCentral on a 32-bit host in the default installation directory.

1. Copy ccs-win-5.2RU1HF520012397486w.zip to a temporary location. For
   example,    to C:\Temp

2. After extracting the hotfix,    the below two files will be available.
    - patches
    - patches\VRTSccs-F520012397486.tar.gz
    - README  (this file)

3. To apply the update,    do the following:

   - Open an operating system console.
   - Change to the HAL bin directory:
       C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin;

   - Type the following command to deploy the update on the Management Server:
       <HAL bin dir>\perl LocalUpgrade.pl "C:\Temp\patches\VRTSccs-F520012397486.tar.gz"

4. To verify the installation,    you can check the installation logs as follows:

   - To see the detailed logs,    go to the 'CommandCentral Storage Data'
     directory.
     The default location is:
       C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint;

       cd <HAL data dir>\Data\HAL\maint\VRTSccs-F520012397486\<timestamp>\output;
     For example:

       cd C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\
       VRTSccs-F520012397486\<time stamp>\output;

   - Check if there are any errors in the stderr.txt file.
   - Check the detailed logs of the hotfix application in the stdout.txt file.


5. Verify the updated version as follows:
   - Open cc_version.txt from the following directory:
     C:\Program Files\VERITAS\CommandCentral Storage\Version\cc_version.txt;

   - Check the FIXID. It should appear as follows:

      FIXID=F520012397486
      DATE=Wed July 06 17:37:39 2011
      DESCRIPTION=Command Central Storage 5.2RU1 Management Server Hotfix - Unified Agent


C - Deploying the HotFix on a Solaris Management Server
---------------------------------------------------------

The examples in the following procedure assume that you installed
CommandCentral on a 32-bit host in the default installation directory.

1. Copy the file ccs-sol_sparc-5.2RU1HF520012397486u.tar.gz to a
   temporary location. For example,    to /tmp and unpack it.

2. After extracting the hotfix,   you will find the files shown below:
    - patches/
    - patches/VRTSccs-F520012397486.tar.gz
    - README  (this file)

3. To apply the update,    do the following:

   - Open an operating system console.

   - Change to the HAL bin directory:
       /opt/VRTSccs/VRTShal/bin

   - Type the following command to deploy the update:
       <HAL bin dir>\perl LocalUpgrade.pl /tmp/patches/VRTSccs-F520012397486.tar.gz

     For example:
        ./perl LocalUpgrade.pl /tmp/patches/VRTSccs-F520012397486.tar.gz

4. To verify the installation,    you can check the installation logs as follows:

   - To see the detailed logs,    go to the CommandCentral Storage Data
     directory.
     The default location is:
        /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520012397486/<time stamp>/output
        cd <HAL data dir>/data/VRTShal/maint/VRTSccs-F520012397486/<time stamp>/output
     For example:
       cd /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520012397486/<time stamp>/output

   - Check if there are any errors in the stderr.txt file.
   - Check the detailed logs of the hotfix application in the stdout.txt file.

5. Verify the updated version as follows:

   - Open cc_version.txt from the following directory:
       /opt/VRTS/version/cc_version.txt
   - Check the FIXID. It should appear as follows:

      FIXID=F520012397486
      DATE=Wed July 06 17:37:39 2011
      DESCRIPTION=Command Central Storage 5.2RU1 Management Server Hotfix - Unified Agent


Additional Notes:
==================
Apply the HotFix (VRTSccs-F520012397486) on Command Central Storage 5.2RU1 Management Server.