Date: 2011-11-07 OS: SLES OS Version: 10 SP3 Symantec FileStore N8300 N8300 5.6RP1P2 Patch Upgrade README CONTENTS I. Overview II. Upgrade procedure III. Fixes in the new patch IV. Known issues PATCH ID : N/A PATCH NAME : Filestore-N8300-5.6RP1P2.tar.gz BASE PACKAGE NAME : Symantec FileStore N8300 BASE PACKAGE VERSION : 5.6 OBSELETE PATCHES : N/A SUPERCEDED PATCHES : N/A INCOMPATIBLE PATCHES : N/A SUPPORTED OS : SLES SUPPORTED OS VERSION : SLES 10 SP3 CREATION DATE : 2011-11-07 CATEGORY : enhancement, performance issue REBOOT REQUIRED : Yes SUPPORTS ROLLBACK : NO I. Overview ========== This release patch includes five components: N8300 Filestore patch (SFSFS-patch-5_6_rp1p2_rc9_2011_11_01.tar.gz ) N8300 ISM patch (n8k_patch111112.tar.gz ) S5600 Array firmware patch (fc_ses.bin) S5600 Array system software patch (ST9SPCF201.03.05.126.T03.tgz) S5600 Stand-alone ISM client (FileStore ISM.exe) Filestore patch shall be installed before ISM and array patch. II. Upgrade procedure ===================== Prerequisite ------------ 1. Export configuration data and running data: ISM -> Settings -> Import/Export -> Export Configuration Data & Export Running Data. 2. Stop I/O load or stop NAS Services via ISM ISM -> CIFS -> CIFS Service ->Disable ISM -> CIFS -> NFS Service ->Disable ISM -> FTP -> FTP Service ->Disable ISM -> HTTP-> HTTP Service ->Disable ISM -> Replication -> Job ->Disable Or stop services via master login (CLISH): N8300>CIFS server stop N8300>NFS server stop N8300>FTP server stop N8300>HTTP server stop N8300>Replication service stop 3. Download Filestore-N8300-5.6RP1P2.tar.gz to a Windows machine, expand and check md5sum: fb23d358348fc2dbb00a7159e20cf941 SFSFS-patch-5_6_rp1p2_rc9_2011_11_01.tar.gz 283f5857f868743951064e7d82ecd813 ST9SPCF201.03.05.126.T03.tgz e0e17b58463166ab94a548e106e41bb8 fc_ses.bin 93978e8e6b5c418a61ba3589912d8da9 n8k_patch111112.tar.gz a1baf7e8a48f06e06555068132379a64 FileStore ISM.exe 4. Plan service down time for about 1 hours: Filestore patch takes about 45 minutes to install for two-node cluster. ISM patch takes about 15 minutes to install. Array patch takes about 30 minutes to install. Array can be upgraded in parallel with Filestore patch using stand-alone ISM (FileStore ISM.exe). 5. Array upgrade is not required if cluster is already at 5.6RP1P1 which has array version of 126.T03 and SES version of 077 6. Before reinstalling, turn off the clone flag for disks on the master node via support login: 1.Use the following command to check if there are clone disks: # vxdisk list|grep clone_disk 2.After verifying the the clone disks, use the following command to turn of the clone flag: # for disk in `vxdisk list | grep clone_disk | awk '{print $1}' ` do vxdisk -f updateudid $disk vxdisk set $disk clone=off done Install Filestore Patch ----------------------- 1. Copy SFSFS-patch-5_6_rp1p2_rc9_2011_11_01.tar.gz to filestore master node via support login. 2. Install Filestore Patch via master login (CLISH): N8300>upgrade patch install scp://support@localhost:/home/support/patches/SFSFS-patch-5_6_rp1p2_rc9_2011_11_01.tar.gz Patch will be installed on slave nodes first followed by reboot. Master node will be installed last and will reboot, hence the above command will break. 3. Monitor and check cluster status: To check installation is done, login to master node again (should switch to another node) and check all nodes are at running state: N8300>cluster show ---- ----- ----------- -------- -------- -------- -------- N8300_01 RUNNING 0.98 0.01 0.00 0.01 0.00 N8300_02 RUNNING 0.97 0.01 0.00 0.01 0.00 N8300_01# gabconfig -a GAB Port Memberships ================================= Port a gen 1128e02 membership 01 Port b gen 1128e04 membership 01 Port f gen 1128e0c membership 01 Port h gen 1128e06 membership 01 Port v gen 1128e08 membership 01 Port w gen 1128e0a membership 01 Note: please refer to Filestore 5.6 admin guide for "support" user login and details of patch installation. Install ISM Patch ----------------- 1. Copy n8k_patch111105.tar.gz to filestore master node via support login. 2. ISM patch will be installed from master node via support login: N8300_01# su - root N8300_01# tar zxvf n8k_patch111112.tar.gz N8300_01# cd patch/ N8300_01# ./hs_patch_install.sh Note: make sure this is done on master node where console IP is online, to check: N8300> network ip addr show Install Array software Patch ---------------------------- 1. On windows client, login ISM. 2. Check cache capacity: ISM->Device Info -> Controllers -> A/B -> Details : Cache Capacity (MB) 8, 192 Note: Stop upgrading if cache is less than 4, 096 MB, and contact Symantec Support to upgrade cache first. 2. Upgrade ses firmware via ISM: ISM->Settings -> Software Upgrade -> Upgrade -> SES Firmware Select "fc_ses.bin" and continue. 3. Upgrade array controller software via ISM: ISM->Settings -> Software Upgrade -> Upgrade -> Device System Software: Select "ST9SPCF201.03.05.126.T03.tgz" and continue. Post Install Check and Start Services ------------------------------------- 1. Check Filestore patch version: ISM-> Clusted NAS -> Basic System Info -> Engine Version: 5.6RP1P2 ENTERPRISE EDITION Or login to master node (CLISH): N8300> upgrade show 5.6RP1P2 ENTERPRISE EDITION (Mon Oct 31 14:08:57 2011) ... 2. Check array version: ISM-> Settings -> Software Upgrade -> Upgrade -> SES Firmware -> check current version Version: 077 ISM-> Settings -> Software Upgrade -> Upgrade -> Device System Software -> check version Version: 1.03.05.126.T03 Or login to array CLI: admin:/>showallver ---------------------------------- Controller Software Version ---------------------------------- A 1.03.05.126.T03 B 1.03.05.126.T03 ================================== ===================================== SES Version ------------------------------------- Subrack ID Board ID Version ------------------------------------- 0 1 077 0 0 077 ===================================== Download ISM to Windows client ----------------------------- 1. Remove current ISM version: at command prompt, type "javaws -viewer", a Java Cache Viewer window will showup with list of ISM installations. Highlight ISM and click "X" button to delete it. 2. Install ISM: open Internet browser and type : http://:/8088, and click on download link III. Fixes in the new patch for ISM/array ========================================= Etrack Incidents:2308478, 2308485, 2308489, 2412676, 2412681, 2412690, 2413780, 2358905, ISM/array software fixed issue list: 2309472, 2308478: ISM: cannot delete host group and no meaningful error prompt 2309478, 2308485: ISM: page at port 8088 does not have SYMC logo displayed 2309485, 2308489: ISM: SYMC logo not displayed 2414820, 2412676: ISM: initiator-host mapping not displayed 2414941, 2412681: ISM: displays DMP paths linked to one node only 2414920, 2412690: ISM: does not allow to select NIC for replication link 2414898, 2413780: ISM[FTP]: need to allow FTP share inside and CIFS shared FS 2360118, 2358905: unable to add node using the ISM GUI Filestore fixed issue list: refer: https://sort.symantec.com/patch/detail/5627 IV. Known Issues: ================ refer : https://sort.symantec.com/patch/detail/5627