Date:2012-02-13

OS: Windows

Etrack Incidents: 2691372

Errors/Problems Fixed:

Data Insight fails to connect to NetApp filer with ONTAP version 8.1.
(2691372) [Applies to: Collector]

Install/Uninstall Instructions:

Apply this hotfix to all collector worker nodes connecting to NetApp
filers running ONTAP version 8.1 or higher.
This hotfix can be applied to Data Insight version 2.5RU2 (2.5.2) only.

FILE AFFECTED BY THIS PATCH:

INSTALL_ROOT\DataInsight\bin\fpolicyd.exe
INSTALL_ROOT\DataInsight\pdb\fpolicyd.pdb

By default, value of INSTALL_ROOT is "C:\Program Files\Symantec". 

NOTE: Please keep a backup of the files  you are about to patch. This will be
required in case you want to rollback the patch.

Steps:

1. Log into each collector machine with Administrative privileges
   and perform the following steps:

	1.1. Stop Data Insight Fpolicy service:
	From the command prompt, issue the following command:

	net stop DataInsightFpolicy

	1.2. Unzip the patch files to a temporary folder. In this folder, locate the
	"patches" folder. The patch contains files for both 32bit and 64bit installs.
	Select the appropriate folder based on the processor architecture of your
	server. Files provided in the patch are in the same directory hierarchy as those
	present on your system at: "INSTALL_ROOT\DataInsight".
	Example: If you unzip hotfix to C:\temp, it will create the following folders 
	under C:\temp:
	C:\TEMP
	+---README
	+---patches
	    +---32bit
	        +---bin
	        +---pdb
	    +---64bit
	        +---bin
	        +---pdb
	If you are patching a 32 bit server installed at "C:\Program Files\Symantec\DataInsight",
	copy entire contents under "C:\temp\patches\32bit" to 
	"C:\Program Files\Symantec\DataInsight", replacing the original files with those
	from the patch.
	
	1.3. Start Data Insight Fpolicy service:
	From the command prompt, issue the following command:
	
	net stop DataInsightFpolicy

2. Log into Management Console with Administrative privileges and re-add the NetApp ONTAP
   8.1 filers from Settings->Filers page. Alternately, edit the 8.1 filers, select
   "re-enable fpolicy" option, and click the "Save" button.

Additional Notes:
Apply this hotfix to Data Insight 2.5 Release Update 2 (2.5.2) only.