Date: 2012-May-18 OS: Windows Etrack Incidents: 2741094 Errors/Problems Fixed:[ - Enterprise Reporter GUI shows Error/Exception after upgrading to ER52RU3 (e7241094) ] =========================== 1. Overview of the HotFix =========================== - Apply this patch only if Enterprise Reporter GUI is showing Error/Exceptions after ER52RU3 upgrade. This patch can be applied on Enterprise Reportor Management Server 5.2 RU3 only. Files that are available for download includes the following: * README Summary: This is a README file * Folder 'patches': Summary: This 'patches' folder contains a file 'ccer_ru3_patch.bat'. ================================ 2. Required base product version ================================ The required installed base product version for this patch is: * Enterprise Reporter 5.2 RU3 ========================================== 3. Operating systems supported by the patch =========================================== * Windows 2003 32bit and 64bit server * Windows 2008 32 bit server ===================================== 4 - Applying the patch ===================================== a. Copy ccer_ru3_patch.bat to \esmweb. b. Open command prompt and cd to \esmweb. c. Execute batch file ccer_ru3_patch.bat which will create patch.log in same directory. d. Open 'patch.log' and check if there is any error message. After patch is intstalled, ER-GUI should be running without any issues.