Date:2012-06-08 OS: Windows Etrack Incidents: 2815820 Errors/Problems Fixed: Cannot export or email from the Settings-> Filers view when one of the filers has 0 monitored shares (2815820) [Applies to: Management Server] Install/Uninstall Instructions: Apply this hotfix to Data Insight Management Server node. This hotfix can be applied to Data Insight version 3.0RP2 only. FILE AFFECTED BY THIS PATCH: INSTALL_ROOT\DataInsight\tomcat\webapps\ROOT\WEB-INF\classes\com\symc\matrix\ui\server\ServerUtils.class INSTALL_ROOT\DataInsight\tomcat\webapps\ROOT\WEB-INF\classes\com\symc\matrix\ui\server\ServerUtils$1.class By default, value of INSTALL_ROOT is "C:\Program Files\Symantec". NOTE: Please keep a backup of the files you are about to patch. This will be required in case you want to rollback the patch. Steps: 1. Stop Data Insight services: From the command prompt, issue the following command: net stop DataInsightWeb net stop DataInsightComm 2. Unzip the patch files to a temporary folder. In this folder, locate the "patches" folder. This folder contains binaries for both 32bit and 64bit Windows Operating System. Files provided in the patch are in the same directory hierarchy as those present on your system at: "INSTALL_ROOT\DataInsight". Example: If you unzip hotfix to C:\temp, it will create the following folders under C:\temp: C:\TEMP +---README +---patches +---32bit +-------tomcat +---64bit +-------tomcat If you are patching a 64 bit server installed at "C:\Program Files\Symantec\DataInsight", copy entire contents under "C:\temp\patches\64bit" to "C:\Program Files\Symantec\DataInsight", replacing the original files with those from the patch. 3. Start Data Insight services: From the command prompt, issue the following command: net start DataInsightComm net start DataInsightWeb Additional Notes: Apply this hotfix to Data Insight 3.0RP2 only.