Date:2012-06-14 OS: Windows Etrack Incidents: 2814294 Errors/Problems Fixed: Data Insight returns incorrect last access time for a file if there is no activity (audit logs) exists for that file in Data Insight. (2814294) [Applies to: Management Server node] Install/Uninstall Instructions: Apply this hotfix to Management Server node. This hotfix can be applied to Data Insight version 2.5RU2 (2.5.2) RP1 only. FILE AFFECTED BY THIS PATCH: INSTALL_ROOT\DataInsight\bin\queryd.exe INSTALL_ROOT\DataInsight\pdb\queryd.pdb By default, value of INSTALL_ROOT is "C:\Program Files\Symantec". NOTE: Please keep a backup of the files you are about to patch. This will be required in case you want to rollback the patch. Steps: Log into Management Server machine with Administrative privileges and perform the following steps: 1. Stop Data Insight services: From the command prompt, issue the following command: net stop DataInsightWeb net stop DataInsightComm net stop DataInsightConfig 2. Unzip the patch files to a temporary folder. In this folder, locate the "patches" folder. The patch contains files for both 32bit and 64bit installs. Select the appropriate folder based on the processor architecture of your server. Files provided in the patch are in the same directory hierarchy as those present on your system at: "INSTALL_ROOT\DataInsight". Example: If you unzip hotfix to C:\temp, it will create the following folders under C:\temp: C:\TEMP +---README +---patches +---32bit +---bin +---pdb +---64bit +---bin +---pdb If you are patching a 32 bit server installed at "C:\Program Files\Symantec\DataInsight", copy entire contents under "C:\temp\patches\32bit" to "C:\Program Files\Symantec\DataInsight", replacing the original files with those from the patch. 3. Start Data Insight services: From the command prompt, issue the following command: net start DataInsightConfig net start DataInsightComm net start DataInsightWeb Additional Notes: Apply this hotfix to Data Insight 2.5 Release Update 2 (2.5.2)RP1 only.