Date:2012-July-04 OS: Solaris, Windows Etrack Incidents: 2819385, 2815383, 2842171, 2806521, 2820931, 2812084, 2781643, 2781374, 2725121, 2741201, 2689731, 2747245, 2749322, 2744873 Errors/Problems Fixed:[ - Page Navigation and Sorting in UI Tables does not load data(e2819385). - Some New Environmental Collectors added to HPEva arrays(e2815383). - Settings > Diagnostic > Logs does not list any data(e2842171). - Export CSV of UI Table keeps giving the same output(e2806521). - Switches are grayed out due to some database locks(e2820931). - For AIX LPAR hosts in Host Summary table, "Array Masked Storage" is available but "Array Claimed Storage" is Null(e2812084). - 'Allocated SCSI Capacity' column in Storage Consumption Detail report is showing zero capacity(e2781643). - Scheduled Adhoc reports having clause "union all" in their sql queries are looping(e2781374). - Null Pointer Exception in CommandCentral Storage Console/GUI; Some of the Virtual fabrics are shown as Physical Fabrics in CommandCentral Storage Console/GUI(e2725121) - 'Find Objects' feature not working properly after RU3 upgrade (e2741201) - Symmetrix DMX ports not displayed correctly in zone information (e2689731) - Arrays are grey under Online Storage Capacity Detail (e2747245) - Revert back licensing changes which were done for CommandCentral Storage 52RU3 (e2749322) a. You can see the number of licenses being used by Managed Hosts in "Settings > Management Server > Licenses > License Summary table (Licenses in Use column)" b. In CC 52RU3, the charges for different kinds of virtualization technologies is calculated based on following rules. VIO server or ESX server is not charged. 1 CAL is charged for every 8 LPARs, or 8 VMs, or 8 Solaris local zones. 1 CAL is charged for Solaris global zone, only if there are no local zones associated with that particular global zone. In this fix, now the above rules are not used and license is charged only when agents are installed on VMs. - AIX machines storage size different under Hosts and Virtual Machines (e2744873) ] Install/Uninstall Instructions: =========================================================================== Instructions to apply the hotfix =========================================================================== A - Overview of the HotFix --------------------------------------------------------------------------- - Apply the HotFix (VRTSccs-F520032819385) on CommandCentral Storage 5.2RU3 Management Server. - Supported operating systems include: - Solaris 8, 9, and 10 - Windows Server 2000, 2003, and 2008 - Expected time taken by hotfix installation process is around 20 minutes. B - Deploying the HotFix on a Windows Management Server -------------------------------------------------------------------------- The examples in the following procedure assume that you installed CommandCentral on a 32-bit host in the default installation directory. 1. Copy ccs-5.2RU3HF520032819385w2-patches.zip to a temporary location. For example, to C:\Temp 2. After extracting the hotfix, the below two files will be available. - patches - patches\VRTSccs-F520032819385.tar.gz - README (this file) 3. To apply the update, do the following: - Open an operating system console. - Change to the HAL bin directory: C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin; - Type the following command to deploy the update on the Management Server: \perl LocalUpgrade.pl "C:\Temp\patches\VRTSccs-F520032819385.tar.gz" 4. To verify the installation, you can check the installation logs as follows: - To see the detailed logs, go to the 'CommandCentral Storage Data' directory. The default location is: C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint; cd \Data\HAL\maint\VRTSccs-F520032819385\\output; For example: cd C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F520032819385\