Date:2012-07-11 OS: Windows Etrack Incidents: 2839108 Errors/Problems Fixed: BU Owner & BU Name attribute not showing on Data Aging report (2839108) Applies to: Management Server, Indexer nodes Install/Uninstall Instructions: Apply this hotfix to Data Insight Management Server node and all Indexer nodes. This hotfix can be applied to Data Insight version 3.0RP2 only. FILE AFFECTED BY THIS PATCH: INSTALL_ROOT\DataInsight\bin\inactive_data.dll INSTALL_ROOT\DataInsight\bin\rptlib.dll INSTALL_ROOT\DataInsight\pdb\inactive_data.pdb INSTALL_ROOT\DataInsight\pdb\rptlib.pdb By default, value of INSTALL_ROOT is "C:\Program Files\Symantec". NOTE: Please keep a backup of the files you are about to patch. This will be required in case you want to rollback the patch. Steps: 1. Close all the browsers running Data Insight Console 2. Stop Data Insight services: From the command prompt, issue the following command: net stop DataInsightWeb net stop DataInsightComm net stop DataInsightConfig 3. Unzip the patch files to a temporary folder. In this folder, locate the "patches" folder. This folder contains binaries for both 32bit and 64bit Windows Operating System. Files provided in the patch are in the same directory hierarchy as those present on your system at: "INSTALL_ROOT\DataInsight". Example: If you unzip hotfix to C:\temp, it will create the following folders under C:\temp: C:\TEMP +---README +---patches +---32bit +-------bin +-------pdb +---64bit +-------bin +-------pdb 4. Copy the patch files to the install directory. For example, if you are patching a 64 bit server installed at "C:\Program Files\Symantec\DataInsight", copy entire contents under "C:\temp\patches\64bit" to "C:\Program Files\Symantec\DataInsight", replacing the original files with those from the patch. 5. Start Data Insight services: From the command prompt, issue the following command: net start DataInsightConfig net start DataInsightComm net start DataInsightWeb 6. Start a new browser and login to Data Insight console 7. After successfully logging in, press Ctrl+F5 Additional Notes: Apply this hotfix to Data Insight 3.0RP2 only.