date: 2012-08-24 OS: SLES OS Version: 11 SP1 Symantec N8300 N8300 5.7P3 Patch Upgrade README CONTENTS I. Overview II. Upgrade procedure III. Fixed issues IV. Known issues V. Notes PATCH ID : N/A PATCH NAME : sfsn8300-sles11_x86_64-5.7P3-patches.tar.gz BASE PACKAGE NAME : Symantec N8300 BASE PACKAGE VERSION : 5.7 OBSELETE PATCHES : N/A SUPERCEDED PATCHES : N/A INCOMPATIBLE PATCHES : N/A SUPPORTED OS : SLES SUPPORTED OS VERSION : SLES 11 SP1 CREATION DATE : 2012-08-24 CATEGORY : enhancement, bug fix. REBOOT REQUIRED : Yes SUPPORTS ROLLBACK : No I. Overview ========== This readme is for upgrading from N8300 5.7GA, 5.7P1 or 5.7P2 to 5.7P3. This release patch includes two components: N8300 FileStore patch (SFSFS-patch-5.7P3_rc6_2012_06_13.tar.gz) N8300 ISM (Integrated Service Manager) patch (n8k_patch_2012_08_15.tar.gz) Notes: 1. Patch upgrade will cause service failover from one node to another which will take about 15 seconds. This will not impact NFS client mounts and replication jobs, but CIFS client mounts will need to connect again, and backup jobs need to be resumed as well after an upgrade. 2. For the above reason, it is recommended to stop CIFS, backup, and EV I/O loads during an upgrade. 3. The 5.7P3 patch can only be applied to 5.7GA, 5.7P1 and 5.7P2 releases, not for the 5.6 release. 4. Patch upgrade cannot be rollbacked once applied. II. Upgrade procedure ===================== Prerequisites ------------- 1. Stop I/O load on client or stop services: Via ISM: ISM ----> CIFS ---> CIFS Service ---->Disable ISM ----> FTP ----> FTP Service ---->Disable ISM ----> HTTP ----> HTTP Service ---->Disable Via CLISH: N8300>CIFS server stop N8300>FTP server stop N8300>HTTP server stop N8300>Backup stop 2. Download sfsn8300-sles11_x86_64-5.7P3-patches.tar.gz to a Windows machine, expand and check md5sum: cb7ddf5e4eb69c2407f081e1c8119547 SFSFS-patch-5.7P3_rc6_2012_06_13.tar.gz fd3147af6dfba1fdbed1a697138ceb52 n8k_patch_2012_08_15.tar.gz 3. If fencing is enabled, turn off fencing, and remove I/O fencing before the upgrade: N8300> storage fencing off N8300> storage fencing destroy 4. Total patch upgrade time is about 45 minutes for a two-node cluster. 5. Symantec N8300 5.7P3 has the same array version as 5.7GA, 5.7P1 and 5.7P2. The system version should be 126.T03 and SES version should be 077. Change Disk Array S5600 working mode ------------------------------------ We upgraded ASL (Array Support Library) package since 5.7P2 version; It only supports Disk Array S5600 A/A-A working mode. Previously, we used A/P-F mode; we need to change it to A/A-A if your current version is 5.7GA or 5.7P1. a. Login array (default user/password: admin/123456) b. Check current host group working mode admin:/>showhostgroup Host Group ID Os Type Name 0 Windows Default Group 1 Linux N8Kcls admin:/>showsysworkmode -group 1 ============================ Work Mode Information ---------------------------- Host Group ID | 1 Work Mode | A/P-F ============================ c. Change it to A/A-A work mode admin:/>chgsysworkmode -group 1 -mode 1 command operates successfully admin:/>showsysworkmode -group 1 ============================ Work Mode Information ---------------------------- Host Group ID | 1 Work Mode | A/A-A ============================ d. Run "vxdctl enable" command on both engine nodes. Install FileStore Patch ----------------------- 1. Copy SFSFS-patch-5.7P3_rc6_2012_06_13.tar.gz to N8300 master node (/home/support) via support login. 2. Install FileStore Patch via master login (CLISH): N8300>upgrade patch install scp://support@localhost:/home/support/SFSFS-patch-5.7P3_rc6_2012_06_13.tar.gz Patch will be installed on slave nodes first followed by a reboot. Master node will be installed last and will reboot, hence the above command will break. 3. Monitor and check cluster status: To check that the installation is done, login to the master node again (should switch to another node), and check that all nodes are at the RUNNING state: N8300>cluster show ---- ----- ----------- -------- -------- -------- -------- N8300_01 RUNNING 0.98 0.01 0.00 0.01 0.00 N8300_02 RUNNING 0.97 0.01 0.00 0.01 0.00 N8300_02:~ # gabconfig -a GAB Port Memberships =============================================================== Port a gen 1d4604 membership 01 Port b gen 1d4607 membership 01 Port f gen 1d4611 membership 01 Port h gen 1d4619 membership 01 Port u gen 1d460f membership 01 Port v gen 1d460b membership 01 Port w gen 1d460d membership 01 Note: Please refer to the Symantec N8300 5.7 Command Reference Guide for "support" user login and details of patch installation. Install ISM Patch ----------------- 1. Copy n8k_patch_2012_08_15.tar.gz to N8300 master node via the support login. 2. ISM patch will be installed from the master node via the support login: N8300_02:~ # su - root N8300_02:~ # cd /home/support N8300_02:/home/support # tar zxvf n8k_patch_2012_08_15.tar.gz N8300_02:/home/support # cd patch/ N8300_02:/home/support/patch # ./patch_install.sh Note: Make sure this is done on the master node where the console IP is online. To check: N8300> network ip addr show Post-Install Processes ----------------------- 1. If fencing was enabled, enable it again. 2. Check the N8300 patch version: ISM-> Clusted NAS -> Basic System Info -> Engine Version: 5.7P2 ENTERPRISE EDITION Or login to master node (CLISH): N8300> upgrade show 5.7P3 ENTERPRISE EDITION (Wed Jun 13 06:33:32 2012) ... 5.7P2 ENTERPRISE EDITION (Wed Jun 13 06:33:32 2012), Installed on Wed Aug 22 06:03:21 CST 2012, Cannot be uninstalled 3. Download the ISM to Windows: Remove the current ISM version: At the Windows command prompt, type "javaws -viewer". A Java Cache Viewer window will display with a list of ISM installations. Highlight ISM, and click the "X" button to delete it. Install the ISM: Open an Internet browser window and type: http://:8088. Select "Click Here to Launch FileStore ISM" and follow the prompts to install a new ISM version. III. Fixed issues ========================================= Etrack incidents: 2838097 2838097 Add modify fs alert value options for each file system. FileStore fixed issues list: Refer to: https://sort.symantec.com/patch/detail/6246 V. Known Issues ================= N/A IIV. Notes =========== About set file system alert value, we don't support this operation on ISM. Please run below command to set on CLISH: N8300> storage fs alert set storage fs alert set [fs_name] --set filesystem alert inodes_or_space : Alert on Number of inodes or space, or fs full protection space (numinodes/numspace) number_of_inodes_or_percentage : Specify the alert number of inodes for numinodes/fullinodes or percentage for numspace/fullspace fs_name : File System Name STRING[,...] []