Date:2012-10-30 OS: Windows Etrack Incidents: 2963072 Errors/Problems Fixed: When installing multiple Winnas agents with installcli, configdb uses 100% of CPU Applies to: Management Server, Collector nodes for Windows File Server filers Install/Uninstall Instructions: Apply this hotfix to Data Insight Management Server node and all Data Insight collector nodes for Windows File Server filers. This hotfix can be applied to Data Insight version 3.0.1RP1 only. FILE AFFECTED BY THIS PATCH: INSTALL_ROOT\DataInsight\bin\configdb.exe INSTALL_ROOT\DataInsight\pdb\configdb.pdb By default, value of INSTALL_ROOT is "C:\Program Files\Symantec". NOTE: Please keep a backup of the files you are about to patch. This will be required in case you want to rollback the patch. Steps: Log into Data Insight server machine with Administrative privileges and perform the following steps: 1. Stop Data Insight services: From the command prompt, issue the following command: net stop DataInsightWatchdog net stop DataInsightWeb net stop DataInsightComm net stop DataInsightConfig NOTE: DataInsightWeb service is only present on the Management Server. 2. Unzip the patch files to a temporary folder. In this folder, locate the "patches" folder. This folder contains binaries for both 32bit and 64bit Windows Operating System. Files provided in the patch are in the same directory hierarchy as those present on your system at: "INSTALL_ROOT\DataInsight". Example: If you unzip hotfix to C:\temp, it will create the following folders under C:\temp: C:\TEMP +---README +---patches +---32bit +-------bin +-------pdb +---64bit +-------bin +-------pdb 3. Copy the patch files to the install directory. For example, if you are patching a 64 bit server installed at "C:\Program Files\Symantec\DataInsight", copy entire contents under "C:\temp\patches\64bit" to "C:\Program Files\Symantec\DataInsight", replacing the original files with those from the patch. 4. Start Data Insight services: From the command prompt, issue the following command: net start DataInsightConfig net start DataInsightComm net start DataInsightWeb net start DataInsightWatchdog NOTE: DataInsightWeb service is only present on the Management Server. Additional Notes: Apply this hotfix to Data Insight 3.0.1RP1(30RU1RP1) only.