Date:2012-Nov-27 OS: [CommandCentral Storage Management Server Platform: Windows, Solaris]; [Target Platform: AIX] Etrack Incidents: 2861020 Errors/Problems Fixed:[ - Incorrect discovery of HITACHI LUNs ID on CommandCentral Storage AIX Agents(e2861020) ] Install/Uninstall Instructions: =========================================================================== Instructions to apply the hotfix =========================================================================== A - Overview of the HotFix --------------------------------------------------------------------------- - Apply the HotFix (VRTSccs-F520002861020) on CommandCentral Storage 5.2 AIX Managed Hosts. - Supported operating systems include: - AIX 5.2, 5.3, 6.1, 7.1 B - Deploying the patch 'VRTSccs-F520002861020.tar.gz' from Windows Management Server ------------------------------------------------------------------------------------- The examples in the following procedure assume that you installed CommandCentral on a 32-bit host in the default installation directory. 1. Copy ccs-win-5.2HF520002861020w-patches.zip to a temporary location. For example, to C:\Temp 2. After extracting the hotfix, the below three files will be available. - patches - patches\VRTSccs-F520002861020.tar.gz - README (this file) 3. To push the update to Managed Hosts, run the following commands from the Management Server: - Go to the HAL bin directory: "C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin" - Type the following command: halsecurity login You may have to provide the password for the 'admin' account which you use to log in to the Console. The default password for this account is 'password' (without single quotes). - To get a list of all Control Hosts in a text file, run the following command: perl CHMGetManagedHosts.pl -f C:\Temp\mhs.txt The text file includes the list of all hosts. - Edit this file to keep only the names of those hosts that you want to update. - To deploy the update to the hosts listed in C:\Temp\mhs.txt, run the following command: perl PushUpgrade.pl -u "C:\Temp\patches\VRTSccs-F520002861020.tar.gz" -H C:\Temp\mhs.txt 4. To verify the installation, check the install logs on the relevant managed hosts as follows: - Go to the CommandCentral HAL Data directory: For UNIX hosts: /var/VRTSccs/data/VRTShal/maint/\VRTSccs-F520002861020/output - Check if there are any errors in the stderr.txt file. - Check the detailed logs of the hotfix application in the stdout.txt file. 5. Verify the updated version as follows: - Open cc_version.txt from the following directory: For UNIX: /opt/VRTS/version/ - Check the FIXID. It should look like this FIXID=F520002861020 DATE=Tue Nov 27 15:11:34 2012 DESCRIPTION=CommandCentral Storage 5.2 AIX Managed Host Hotfix - StorageExplorer REQUIRESFIX=F520002832593 OBSOLETES=F520002569617, F520002242401 C - Deploying the patch 'VRTSccs-F520002861020.tar.gz' from a Solaris Management Server ----------------------------------------------------------------------------------------- The examples in the following procedure assume that you installed CommandCentral on a 32-bit host in the default installation directory. 1. Copy the file ccs-sol_sparc-5.2HF520002861020u-patches.tar.gz to a temporary location. For example, to /tmp and unpack it. 2. After extracting the hotfix, the below three files will be available. - patches - patches\VRTSccs-F520002861020.tar.gz - README (this file) 3. To push the update to managed Hosts, run the following commands from the Management Server: - Go to the HAL bin directory: /opt/VRTSccs/VRTShal/bin - Type the following command: ./halsecurity login You may have to provide the password for the 'admin' account which you use to log in to the Console. The default password for this account is 'password' (without single quotes). - To get a list of all Control Hosts in a text file, run the following command: ./perl CHMGetManagedHosts.pl -f /tmp/mhs.txt The text file includes the list of all hosts and the Management Server. - Edit mhs.txt to keep only the names of those hosts that you want to update - To deploy the update to the hosts listed in /tmp/mhs.txt, run the following command: ./perl PushUpgrade.pl -u /tmp/patches/VRTSccs-F520002861020.tar.gz -H /tmp/mhs.txt 4. To verify the installation, check the install logs on relevant control hosts: - Go to the CommandCentral HAL Data directory: For UNIX hosts: /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520002861020/output - Check if there are any errors in the stderr.txt file. - Check the detailed logs of the hotfix application in the stdout.txt file. 5. Verify the updated version as follows: - Open the cc_version.txt file from the following directory: For UNIX hosts: /opt/VRTS/version/ - Check the FIXID. It should look like this FIXID=F520002861020 DATE=Tue Nov 27 15:11:34 2012 DESCRIPTION=CommandCentral Storage 5.2 AIX Managed Host Hotfix - StorageExplorer REQUIRESFIX=F520002832593 OBSOLETES=F520002569617, F520002242401 Additional Notes: ================== - Apply the HotFix (VRTSccs-F520002861020) on 5.2 AIX CommandCentral Storage Managed Hosts.