Date:2013-02-05 OS: Windows and Linux Etrack Incidents: 3065549 Errors/Problems Fixed: Unable to create Consumption by File Group for exe files. Applies to: All Indexer nodes Install/Uninstall Instructions: Apply this hotfix to all Data Insight Indexer nodes. This hotfix can be applied to Data Insight version 3.0.1(30RU1) RP4 only. FILE AFFECTED BY THIS PATCH: Foe Windows : INSTALL_ROOT\DataInsight\bin\mindexer.dll INSTALL_ROOT\DataInsight\bin\idxwriter.exe INSTALL_ROOT\DataInsight\bin\idxreader.exe INSTALL_ROOT\DataInsight\pdb\mindexer.pdb INSTALL_ROOT\DataInsight\pdb\idxwriter.pdb INSTALL_ROOT\DataInsight\pdb\idxreader.pdb By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec". Foe Linux : INSTALL_ROOT/bin/idxreader INSTALL_ROOT/bin/idxwriter INSTALL_ROOT/lib/libmindexer.so By default, value of INSTALL_ROOT on Linux is "/opt/DataInsight". NOTE: Please keep a backup of the files you are about to patch. This will be required in case you want to rollback the patch. Steps: Log into Data Insight server machine with Administrative privileges and perform the following steps: 1. Stop Data Insight services: For Windows : From the command prompt, issue the following command: net stop DataInsightWatchdog net stop DataInsightWeb net stop DataInsightHttpd net stop DataInsightComm net stop DataInsightConfig For Linux : service DataInsightWatchdog stop service DataInsightComm stop service DataInsightConfig stop 2. For Windows : Take a backup of entire bin and pdb folders under the install location For Linux : Take a backup of entire bin and lib folders under the install location 3. For Windows : Unzip the patch files to a temporary folder. In this folder, locate the "patches" folder. This folder contains binaries for 64bit Windows operating System. Files provided in the patch are in the same directory hierarchy as those present on your system at: "INSTALL_ROOT\DataInsight". Example: If you unzip hotfix to C:\temp, it will create the following folders under C:\temp: C:\TEMP +---README +---patches +---windows +---32bit +-------bin +-------pdb +---64bit +-------bin +-------pdb +---linux +---64bit +-------bin +-------lib 4. Copy the patch files to the install directory. For example, if you are patching a 64 bit Windows server installed at "C:\Program Files\Symantec\DataInsight", copy entire contents under "C:\temp\patches\64bit" to "C:\Program Files\Symantec\DataInsight", replacing the original files with those from the patch. 5. Start Data Insight services: From the command prompt, issue the following command: net start DataInsightConfig net start DataInsightComm net start DataInsightHttpd net start DataInsightWeb net start DataInsightWatchdog For Linux : Unzip the patch files to a temporary folder. In this folder, locate the "patches" folder. This folder contains binaries for 64bit Linux operating System. Files provided in the patch are in the same directory hierarchy as those present on your system at: "INSTALL_ROOT/DataInsight". Example: If you unzip hotfix to /tmp, it will create the following folders under /tmp: /tmp +---README +---patches +---windows +---32bit +-------bin +-------pdb +---64bit +-------bin +-------pdb +----linux +---64bit +-------bin +-------lib 4. Copy the patch files to the install directory. For example, if you are patching a linux indexer installed at "/opt/DataInsight", copy entire contents under "/tmp/patches/linux/64bit/bin" to "/opt/DataInsight/bin", replacing the original files with those from the patch. Similarly, copy entire contents under "/tmp/patches/linux/64bit/lib" to "/opt/DataInsight/lib", replacing the original files with those from the patch. 5. Start Data Insight services: From the command prompt, issue the following command: service DataInsightConfig start service DataInsightComm start service DataInsightWatchdog start 6. For Windows and Linux both, execute following command to rebuild indexes : Go to < INSTALL_DIR>\bin from command prompt and then execute the following command. indexcli.exe –H You can monitor progress using: indexcli.exe -j Additional Notes: Apply this hotfix to Data Insight 3.0.1(30RU1) RP4 only.