Date:2013-02-15 OS: Windows Etrack Incidents: 3072022 Errors/Problems Fixed: Data insight UI not displaying properly in IE9 in Compatibility mode. Applies to: Management Server node. Install/Uninstall Instructions: Apply this hotfix to the Data Insight Management Server node. This hotfix can be applied to Data Insight version 3.0.1(30RU1) RP4 only. FILE AFFECTED BY THIS PATCH: For Windows : INSTALL_ROOT\DataInsight\tomcat\webapps\ROOT\UI.html By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec". NOTE: Please keep a backup of the files you are about to patch. This will be required in case you want to rollback the patch. Steps: Log into Data Insight server machine with Administrative privileges and perform the following steps: 1. Stop Data Insight services: For Windows : From the command prompt, issue the following command: net stop DataInsightWatchdog net stop DataInsightWeb net stop DataInsightHttpd net stop DataInsightComm net stop DataInsightConfig For Linux : service DataInsightWatchdog stop service DataInsightComm stop service DataInsightConfig stop 2. Take a backup of entire tomcat\webapps\ROOT\ folder under the install location 3. Unzip the patch files to a temporary folder. In this folder, locate the "patches" folder. This folder contains binaries for 64bit Windows operating System. Files provided in the patch are in the same directory hierarchy as those present on your system at: "INSTALL_ROOT\DataInsight". Example: If you unzip hotfix to C:\temp, it will create the following folders under C:\temp: C:\TEMP +---README +---patches +---windows +---32bit +-------tomcat +---64bit +-------tomcat +---linux +---64bit 4. Copy the patch files to the install directory. For example, if you are patching a 64 bit Windows server installed at "C:\Program Files\Symantec\DataInsight", copy entire contents under "C:\temp\patches\64bit" to "C:\Program Files\Symantec\DataInsight", replacing the original files with those from the patch. 5. Start Data Insight services: From the command prompt, issue the following command: For Windows : net start DataInsightConfig net start DataInsightComm net start DataInsightHttpd net start DataInsightWeb net start DataInsightWatchdog For Linux : service DataInsightConfig start service DataInsightComm start service DataInsightWatchdog start Additional Notes: Apply this hotfix to Data Insight 3.0.1(30RU1) RP4 only.