Date: 2014-06-25

OS: Windows

Etrack Incidents: 

Errors/Problems Fixed: 3495247, 3497232, 3489902

3495247 - For large number of SharePoint site collections, scan times out with
exit code 200.

3497232 - Accessed By or Modified By metadata is not displayed on
Workspace > Overview tab.

3489902 - For large number of SharePoint site collections, audit times out with
exit code 200.

Applies to: All SharePoint Server Agents for all supported SharePoint versions
and their respective collector nodes only.

Install/Uninstall Instructions:

Apply this hotfix to Data Insight SharePoint Server Agents for all supported 
SharePoint versions and respective collector nodes. 

This hotfix can be applied to Data Insight version 4.0 RP2 only.

FILE AFFECTED BY THIS PATCH ON COLLECTOR NODES:

Windows:
INSTALL_ROOT\DataInsight\bin\CommonUtils.dll
INSTALL_ROOT\DataInsight\bin\sphelper.dll
INSTALL_ROOT\DataInsight\bin\sharepoint_auditclient.exe
INSTALL_ROOT\DataInsight\bin\sharepoint_scannerclient.exe
INSTALL_ROOT\DataInsight\bin\sharepoint_users.exe
INSTALL_ROOT\DataInsight\bin\sharepoint_utilclient.exe
INSTALL_ROOT\DataInsight\bin\sharepoint_auditclient.XmlSerializers.dll
INSTALL_ROOT\DataInsight\bin\sharepoint_scannerclient.XmlSerializers.dll
INSTALL_ROOT\DataInsight\bin\sharepoint_users.XmlSerializers.dll
INSTALL_ROOT\DataInsight\bin\sharepoint_utilclient.XmlSerializers.dll
INSTALL_ROOT\DataInsight\pdb\CommonUtils.pdb
INSTALL_ROOT\DataInsight\pdb\sphelper.pdb
INSTALL_ROOT\DataInsight\pdb\sharepoint_auditclient.pdb
INSTALL_ROOT\DataInsight\pdb\sharepoint_scannerclient.pdb
INSTALL_ROOT\DataInsight\pdb\sharepoint_users.pdb
INSTALL_ROOT\DataInsight\pdb\sharepoint_utilclient.pdb


By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec".

NOTE: Please keep a backup of the files  you are about to patch. This will be 
required in case you want to rollback the patch.

Steps for patching Collector nodes:

	Log into Data Insight Collector nodes and perform the following steps:

	1. Stop Data Insight services:
			
		net stop DataInsightWorkflow
		net stop DataInsightWatchdog
		net stop DataInsightWeb
		net stop DataInsightHttpd
		net stop DataInsightComm
		net stop DataInsightConfig
	
	2. Take a backup of entire bin\ and pdb\ folders under the install location.

	3. Unzip the patch files to a temporary folder. In this folder, locate the
	"patches" folder. This folder contains binaries for 64bit and 32bit Windows
	operating System as well as the SharePoint agent. For collector patch, files 
	provided in the patch are in the same directory hierarchy as those present 
	on your system at:
	"INSTALL_ROOT\DataInsight".
	Example: If you unzip hotfix to C:\temp, it will create the following folders
	under under C:\temp:
	C:\TEMP
	+---README
	+---patches
		+---linux
		+---windows
			+---32bit
				+-------bin
				+-------pdb
			+---64bit
				+-------bin
				+-------pdb
		+---SharePoint
			
	4. Copy the patch files to the install directory. For example, if you are
	patching a 64 bit Windows server installed at 
	"C:\Program Files\Symantec\DataInsight", copy entire contents under 
	"C:\temp\patches\windows\64bit" to 	"C:\Program Files\Symantec\DataInsight",
	replacing the original files with those from the patch.

	5. Start Data Insight services:
		
		net start DataInsightWorkflow
		net start DataInsightWatchdog
		net start DataInsightWeb
		net start DataInsightHttpd
		net start DataInsightComm
		net start DataInsightConfig

Steps for patching SharePoint Server Agents:

1. Log onto the SharePoint farm machine where the SharePoint agent has been 
   previously installed.
2. Uninstall the old agent using the "Add/Remove Programs" applet in Control 
   Panel.
3. Unzip the patch files to a temporary folder. In this folder, locate the 
   SharePoint agent installer. For example, if you unzip hotfix to "C:\temp" 
   folder, SharePoint Installers are present under "C:\temp\patches\SharePoint".
   The installer is called: 
   Symantec_DataInsight_sharepoint_4_0_0_4643.exe for SharePoint 2007, 
   Symantec_DataInsight_sharepoint2010_4_0_0_4649.exe for SharePoint 2010, 
   and Symantec_DataInsight_sharepoint2013_4_0_0_4639.exe for SharePoint 2013.
4. Launch the appropriate installer to install the new agent.

Additional Notes:
1. Apply this hotfix to Data Insight 4.0 RP2 only.
2. Install the SharePoint Server Agent using appropriate installers.