To restart the failed Agent:
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Check the value of the AgentFailedOn attribute of the corresponding Type by the following command:
#hatype -display Type -attribute AgentFailedOn
The value indicates the system, on which the Agent has failed.
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Check if the Agent process is running on the specified system by the following ps command:
#ps -ef | grep Agent
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If you can’t find the Agent process in the output, which means it is not running, then start the Agent by:
#haagent -start agent -sys system
After you start the Agent, retry the operation.
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If you find the Agent process in the output, which means it is running, please contact Veritas support for further assistance.
Before the contact, you should collect the VRTSexplorer output.