When attempts are made to online a GenericService resource with entries in the "Service Arguments" attribute, the resource will not come online and may fault after every retry.

A GenericService resource without any entries in the "service arguments" will continue to online without any problems.

This issue has been identified and a private fix is available from Symantec. To obtain the private fix, contact Symantec Technical Services and reference this TechNote during the call. A support representative will be available to assist in troubleshooting this issue. If it is determined that the private fix addresses the problem, the support representative will further assist in obtaining the private fix. For a complete list of Symantec Technical Services contact numbers, go to  http://support.veritas.com

Note: This fix specifically addresses the problem identified above. It has not been fully tested and should be applied in a test environment before placing into production. If the systems are not critically impaired, it is recommended to delay the installation of this private fix until the next scheduled maintenance release. Before applying this private fix, systems may be required to be upgraded to the latest code base. The support representative will help in determining the best course of action.