Symptoms
- Status code V-16-13-116 appears in Veritas Storage Foundation HA for Windows
- ERROR: "Failed to create a drive mount for the specified instance.
Reason could be one of the following:
1. The mount required for SQL data is not mounted.
2. The disk is not visible from all the nodes.
3. The same Mount is configured as any other resource
Notice
To provide our customers with as many troubleshooting resources as possible, Veritas Enterprise Technical Support is currently working to research and provide information for all possible status codes and errors that may appear while using Veritas Storage Foundation for Windows. An explanation, work-around, or solution for each status code will be added once this information has been developed. This is an on-going process.
If you have received this status code and require assistance, contact Veritas Enterprise Technical Support:
Telephone list: http://support.veritas.com/phonesup/phonesup_ddProduct_.htm
Note: Technical Support is subject to Support Services contracts.