SORT

Veritas™ Services and Operations Readiness Tools (SORT)

Error Code details
V-16-13-160
Severity: n/a 
Component: Cluster Server 
Message:
The VCS engine (HAD) is not running on the cluster nodes. Failed to get the required cluster information. The wizard will quit.
Description:

This error occurs if the Veritas High Availability Engine is not running on the cluster nodes, which may be due to any of the following reasons:
 

  • The Veritas Cluster Server (VCS) cluster is not configured on the nodes.
     
  • The correct VCS license key may not be installed.
     
  • If you are using an evaluation license key, it may have expired.
     
  • There may be an error with single sign-on authentication.

    See  http://support.veritas.com/docs/319695
     
  • The Veritas High Availability Engine service (had.exe) may have stopped.

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2010-07-16 22:43:22
Platform: Generic
Release: Generic
Content:
  1. Make sure that you have addressed all issues listed under "Possible cause(s)."
     
  2. Start the Veritas High Availability Engine (HAD). Enter:

          hastart

 

     3.  Make sure that HAD is running on the cluster nodes. Enter:

 

          hasys -state

 

          The system state should display RUNNING.

 

If HAD does not start, check the VCS engine logs for more details. The VCS engine logs are located at %vcs_home%\log\engine_A.

 

The variable %vcs_home% is the default installation directory for VCS, which typically is C:\Program Files\Veritas\Cluster Server.