Symptom
- Status code V-16-13-4281 is reported by the Exchange Configuration Wizard.
- ERROR: V-16-13-4281 "Failed to assign the required privileges. Refer to the log file for further details" appears in Veritas Storage Foundation HA for Windows - Database Agent for Microsoft Exchange
Additional Info
Generally this error relates to a Global Cluster Setup where a Parent/Child domain relationship exist. It is usually seen when installing Exchange on the DR site (Child domain). To reason for the error is that the wizard needs to update the Parent Domain and doesn't have the appropriate rights to do this. The wizard only needs these permissions during the install and then afterwards these extra permissions can be removed.
Solution
Add the Child Domain's Domain Admin account that you are using to do the install to the Builtin Administrator group on the Parent Domain.
After you have successfully installed everything, you can then remove this addition and test failovers to ensure that nothing has changed.
Notice
To provide our customers with as many troubleshooting resources as possible, Symantec Enterprise Technical Support is currently working to research and provide information for all possible status codes and errors that may appear while using Veritas Storage Foundation for Windows. An explanation, work-around, or solution for each status code will be added once this information has been developed. This is an ongoing process.
If you have received this status code and require assistance, contact Symantec Enterprise Technical Support:
Telephone list: http://support.veritas.com/phonesup/phonesup_ddProduct_.htm
Note: Technical Support is subject to Support Services contracts.
