Error Code details
V-16-13-4367
Severity: n/a 
Component: Cluster Server 
Message:
VCS Error: Error V-16-13-4367 during Exchange Wizard Setup Validations Following IIS Services are not installed: - SMTPSVC - NNTSVC

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2009-11-11 06:41:08 PDT
Platform: Generic
Release: Generic
Content:
ExchInstaller Log
 
2007/03/21 12:05:40 VCS INFO V-16-13-10017
 
./OptionsPage.cpp:COptionsPage::OnWizardNext[0392]
 
2007/03/21 12:05:40 VCS INFO V-16-13-10007 VCSE2KConfig home key does not exist.
 
./ExchRegistry.cpp:CExchRegistry::ReadVCSExchReg[0068]
 
2007/03/21 12:05:52 VCS ERROR V-16-13-10029 Service POP3SVC is not installed.
 
./Util.cpp:CUtil::IsPOP3Installed[4484]
 
2007/03/21 12:05:53 VCS ERROR V-16-13-10024 IIS is not installed.
 
./ValidationsPage.cpp:CValidationsPage::ChecksThreadProc[0382]
 

 
Answer/Resolution
 
This error appears because the SMTP and NNTP Services are not installed on the system. The following IIS, SMTP, NNTP ASP.NET and WWW Services must install before install Microsoft Exchange Server. To resolve this VCS error, follow these steps:
 

 
1. Close the Exchange Setup Wizard for Veritas Cluster Server
 
2. Open Add/Remove Windows Components via Windows Add or Remove Programs
 
3. Select Application Server
 
4. Click Details
 
5. Select Internet Information Services (IIS)
 
6. Click Details
 
7. Select NNTP and SMTP Services
 
8. Click OK
 
9. Rerun the Exchange Setup Wizard
 
Reference: http://entsupport.symantec.com/docs/289172
http://entsupport.symantec.com/docs/288757

 

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