SORT

Veritas™ Services and Operations Readiness Tools (SORT)

Error Code details
V-16-55025-20243
Severity: Error 
Component: Cluster Server 
Message:
<FUNCTION_NAME> Status of SAP instance undecided: Server Name [$sKey] State [$hsCmdOut{$sKey}] Returning [<ReturnCode>]
Description:

In the message above, $sKey starts with smdaagent or server, and $hsCmdOut{$sKey} is Running or Not Running.
 

The message is displayed when the current SAP Instance is not running correctly. If the output of the sapcontrol command doesn’t contain Running when you perform the SecondLevelMonitor operation, this message appears. This message means all the Java processes which are required to be running for the current SAP Instance are not running.

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2012-06-26 00:59:51
Platform: Generic
Release: Generic
Content:

Run the sapcontrol command with the following parameters:
 

# sapcontrol   -nr  INSTANCE_ID  -function  J2EEGetProcessList


This command returns all Java services from the instance and the status of each one. The output of this command must contain the word Running as the status.