Error Code details
V-383-50513-5738
Severity: Error 
Component: Operations Manager 
Message:
Add host probe failed
Description:

This error message is displayed when you try to add an agentless host to the Management server, and the operation fails.

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2013-02-26 04:18:05 PST
Platform: Red Hat Enterprise Linux 5 (x86-32), Red Hat Enterprise Linux 5 (x86-64), Red Hat Enterprise Linux 5 (POWER)
Release: Generic
Content:

Do one or more of the following:
 

  • Check if the specified host name or IP address is reachable from the control host.
     
  • Check if the user name and password are valid for the remote host.
     
  • For a Windows remote host:

    • Check if the user has administrative privileges for the remote host.
       
    • Check if the Lightweight Directory Access Protocol (LDAP) user name is correctly specified as domain_name \ user_name.
       
  • For a UNIX remote host:

    • Check if the control host can connect to the remote host with the specified user credentials using the ssh command.
       
    • Check if the user has write permission for the /var/tmp directory on the remote host.
       

You can get more details about this error from host-specific log files at the following locations on the control host:
 

  • UNIX control host:  /var/opt/VRTSsfmh/AGENTLESS/remote_host_name_or_IP/log/mh.log
     
  • Windows control host:

    • Win2003: C:\Documents and Settings\All Users\Application Data\Symantec\VRTSsfmh\AGENTLESS\ remote_host_name_or_IP\log\mh.log
       
    • Win 2008: C:\ProgramData\Symantec\VRTSsfmh\ AGENTLESS\ remote_host_name_or_IP\log\mh.log

 

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