Error Code details
Severity: Error 
Component: Operations Manager 
Add host probe failed

This error message is displayed when you try to add an agentless host to the Management server, and the operation fails.


Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2013-02-26 04:18:05 PDT
Platform: Red Hat Enterprise Linux 5 (x86-32), Red Hat Enterprise Linux 5 (x86-64), Red Hat Enterprise Linux 5 (POWER)
Release: Generic

Do one or more of the following:

  • Check if the specified host name or IP address is reachable from the control host.
  • Check if the user name and password are valid for the remote host.
  • For a Windows remote host:

    • Check if the user has administrative privileges for the remote host.
    • Check if the Lightweight Directory Access Protocol (LDAP) user name is correctly specified as domain_name \ user_name.
  • For a UNIX remote host:

    • Check if the control host can connect to the remote host with the specified user credentials using the ssh command.
    • Check if the user has write permission for the /var/tmp directory on the remote host.

You can get more details about this error from host-specific log files at the following locations on the control host:

  • UNIX control host:  /var/opt/VRTSsfmh/AGENTLESS/remote_host_name_or_IP/log/mh.log
  • Windows control host:

    • Win2003: C:\Documents and Settings\All Users\Application Data\Symantec\VRTSsfmh\AGENTLESS\ remote_host_name_or_IP\log\mh.log
    • Win 2008: C:\ProgramData\Symantec\VRTSsfmh\ AGENTLESS\ remote_host_name_or_IP\log\mh.log


User solutions
No user solutions yet.


Read and accept Terms of Service