Error Code details
V-39-53245-73
Severity: Error 
Component: Enterprise Administrator 
Message:
Failed to Log in. User is not mapped to any role.
Description:

This message displays if the user is not mapped to a role in the usermanagement.xml file. The path to the file is:

/opt/VRTSsmweb/webgui/sm/config/userManagement.xml

 

Note: This message does not apply to Veritas Operations Manager (VOM) 3.1 or later because these versions do not have a VRTSsmweb package.

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2011-07-08 00:04:39 PDT
Platform: Generic
Release: Generic
Content:

Do one of the following:
 

  • On the VOM server, in the /etc/group file, add the user in the root group.
     
  • Create a new group in /etc/group and add the Security Group in VOM.

 

See www.symantec.com/docs/HOWTO31286.

 

User solutions
Solution 1 Vote: [Useful] [Not useful]
Contributed by: Mandar Bhome 
Edited: 2011-03-02 23:52:01
Platform: Solaris 10 (SPARC)
Release: Generic
Content:

This error can occur when the OS user is not part of the Security Group in VOM (or root group in /etc/group). Two alternatives:

1) Add the user in root group in /etc/group file on VOM server

2) Create a new group in /etc/group and add the Security Group in VOM as shown in Below Technote.. http://www.symantec.com/docs/HOWTO31286

 

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