SORT

Veritas™ Services and Operations Readiness Tools (SORT)

Error Code details
V-39-53247-1
Severity: Error 
Component: Enterprise Administrator 
Message:
Could not connect to server. Server may be down.
Description:

This message is displayed when you try to connect to Veritas Enterprise Administrator (VEA) Service. Two possible reasons for the message are:
 

  • The VEA service on the target server is not running.
     
  • The server is not accessible.

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2012-04-26 21:22:17
Platform: Generic
Release: Generic
Content:

Start the vxsvc service. This procedure is described in the following article:

www.symantec.com/docs/TECH43588
Solution 2 Vote: [Useful] [Not useful]
Last Modified: 2012-04-26 21:25:34
Platform: Windows Server 2003 (x86-64), Windows Server 2003 (IA-64), Windows Server 2003 (x86-32), Windows Server 2008 (x86-64), Windows Server 2008 (IA-64), Windows Server 2008 (x86-32), Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Release: 5.0
Content:

To resolve this issue, turn off DEP for MOMHost.exe. For the procedure to make this change, see Microsoft Knowledge Base Article ID 875351:

http://support.microsoft.com/kb/875351
Solution 3 Vote: [Useful] [Not useful]
Last Modified: 2012-04-26 21:32:09
Platform: Generic
Release: Generic
Content:

Restart the VEA service. For information on restarting VEA, see the following article:
 

www.symantec.com/docs/TECH51494