SORT

Veritas™ Services and Operations Readiness Tools (SORT)

Error Code details
V-39-53247-7
Severity: Error 
Component: Enterprise Administrator 
Message:
Error while connecting to <host>. Request to server has timed out.
Description:

This error may occur if the server cannot be reached or there is a network configuration issue.

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2010-10-21 22:51:43
Platform: Generic
Release: Generic
Content:

On the Veritas Enterprise Administrator (VEA) server, do the following:

  1. Check if the host is pingable and that its address can be resolved.
     
  2. Stop vxsvc and all the vxpal agents.

    # /etc/init.d/isisd stop
    # cd /opt/VRTSobc/pal33/bin
    # ./vxpalctrl -a gridnode -c stop
    # ./vxpalctrl -a actionagent -c stop
    # ./vxpalctrl -a storageagent -c stop
     
  3. Start vxsvc and all the vxpal agents.

    # /etc/init.d/isisd start
    # cd /opt/VRTSobc/pal33/bin
    # ./vxpalctrl -a gridnode -c start
    # ./vxpalctrl -a actionagent -c start
    # ./vxpalctrl -a storageagent -c start

On the VEA client, do the following:

  1. Connect with the GUI to see if you still get the error.

    # vea -d
     
  2. If the problem persists, collect DebugLog.txt.