Error Code details
Severity: Error 
Component: Storage Management Web Framework 
Could not contact host, Xprtld may be down or host is not part of domain.

This message appears if either of the following occurs:

  • The Storage Foundation Manager (SFM) Central Server cannot contact the xprtld service on the Managed Host due to connectivity problem with the xprtld service. The xprtld service is no longer running.
  • The managed host is no longer part of the SFM domain on which the operation is executed.


Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2012-07-31 21:44:34 PDT
Platform: Generic
Release: Generic

For item 1 above, check if you can ping the Managed Host from the Central Server. If you can, then check if  the xprtld service is running. If it is, then the problem might be item 2. If the solution for item 2 does not solve the problem, contact Symantec Technical Support.

For item 2, run the following command on the Managed Host:

/opt/VRTSsfmh/bin/xprtlc -l https://localhost/world/getvitals

Determine if the central server name appears in the command output in the domain section. If it does, contact Symantec Technical Support.


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