SORT

Veritas™ Services and Operations Readiness Tools (SORT)

Error Code details
V-40-49443-176
Severity: Error 
Component: Storage Foundation 
Message:
Error in getting objects from the agent %1@%2
Description:

Symptoms:

 

  • Veritas Enterprise Administrator DOES NOT display ActionAgent and StorageAgent even though Task Manager shows instances of vxpal.exe process are running.
  • Windows Services shows Veritas Storage Agent and Veritas Storage Agent services are Started.
  • VEA console Message shows "Agent StorageAgent on host %hostname% is now leaving the domain."

 

Error Messages:
 

  • vxassist version
    V-77-57616-2 Server Initialization failed
     
  • vxdisk list
    V-77-57616-2: Server Initialization failed.
     
  • veainfo -agent_info -a StorageAgent
    V-40-49443-176 Error in getting objects from the agent Storage Agent@hostname

 

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2010-05-30 23:21:17
Platform: Generic
Release: Generic
Content:

NO_PERMISSION  errors usually occur when something is wrong with the certstore located under:

Solution for Clustered nodes:

1. Stop HAD if the system is a cluster node.
 

  •     hastop -local -force


2. Stop services.
 

  •     net stop vxob
  •     net stop actionagent
  •     net stop vxvm
  •     net stop vxgn


3. Open task manager and end the process for VxVDS.exe if present.

4. Rename folder %VCS_ROOT%\Security\Authentication\systemprofile

5. Reboot the node.

6. Logon to Veritas Enterprise Administrator and verify Agent actionagent and Agent StorageAgent and their child objects appear correctly.

Solution for Storage Foundation for Windows (SFW) installations:

1. Stop services.

 

  •     net stop vxob - Veritas Administrator Service
  •     net stop actionagent - Veritas Action Agent
  •     net stop vxvm - Veritas Storage Agent
  •     net stop vxgn - Veritas GridNode
  •     net stop xprtld - Storage Foundation Messaging Service


2. Open task manager and end the process for VxVDS.exe if present.

3. Rename folder \Program Files\VERITAS\Security\Authentication\systemprofile\   (on 64-bit version)

4. Reboot the node.

5. Logon to Veritas Enterprise Administrator and verify Agent actionagent and Agent StorageAgent and their child objects appear correctly.