Error Code details
V-5-1-7840
Severity: Error 
Component: Volume Manager 
Message:
cannot open %s: %s
Description:

A form of this error message may appear in the situations described below.
 

If the error occurs when …

See …

Loading the vxio and/or the vxdmp modules

Solution 1

Vxconfigd is running

Solution 2

Installing the VRTSvxvm package

Solution 3


For situations not listed above, see Solution 4.

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2012-08-19 23:40:18
Platform: Generic
Release: Generic
Content:

Description
 
If vxconfigd is running, the kernel drivers are already loaded. In this case, the error message is:
 

VxVM vxconfigd ERROR V-5-1-7840 cannot open /dev/vx/config: Device is already open


Solution
 
Run vxconfigd with the –k option to kill the daemon.

Solution 2 Vote: [Useful] [Not useful]
Last Modified: 2012-08-20 00:08:49
Platform: Generic
Release: Generic
Content:

Description
 
If there is an error installing the VRTSvxvm package, this error message may appear until VRTSvxvm is installed successfully.

Solution

Uninstall the VRTSvxvm package that failed to install and reinstall it.

Solution 3 Vote: [Useful] [Not useful]
Last Modified: 2012-08-19 23:50:50
Platform: Generic
Release: Generic
Content:

Description

If your error is not listed among the solutions here, the error message text after the colon (:) includes the operating system-specific reason that the kernel devices cannot open.

Solution

Correct the problem based on the information in the error message.

Solution 4 Vote: [Useful] [Not useful]
Last Modified: 2012-08-19 23:36:00
Platform: Generic
Release: Generic
Content:

Description

An error occurs when loading the vxio and/or the vxdmp modules. The modules are either already loaded or fail to load. As a result, vxconfigd fails to start.

Solution

If the vxio and/or the vxdmp modules fail to load, use the modload command to load them. If the attempt is unsuccessful, use modload add_drv.tentvxconfigd to load them.