Error Code details
V-52410-33081-97
Severity: n/a 
Component: Cluster Server 
Message:
The fire drill service group is not online. Bring the fire drill service group online manually. Then click Retry.

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2009-11-10 05:47:06 PDT
Platform: Generic
Release: Generic
Content:

V-52410-33081-97 - The fire drill service group is not online. Bring the fire drill service group online manually. Then click Retry.

Possible cause(s) and actions
This error is typically seen during the Run or the Restore step of the Fire Drill Wizard.

If the error is seen during the Run step:
You would see this error on the Implementation panel of the wizard after the Online Fire Drill Service Group operation is fired.
After firing Online Fire Drill Service Group, the wizard waits for the fire drill service group to be online before it proceeds with its next task (that of invoking the post-fire drill script if configured or displaying the Run Summary panel).  
If the fire drill service group fails to report Online in the expected timeframe, the wizard displays this error message.
 


    Perform the following actions if the error is seen during the Run step:
    Connect to the system on the Disaster Recovery site where the fire drill is being run (that is, where the fire drill service group is created).
    Verify whether or not the fire drill service group has come completely online on the server.
    If the resources are still in the process of coming online, wait until the resources report Online or Fault.
    If they report Online, click the Retry button on the message box to proceed with the fire drill operations. If the fire drill service group faults and fails to come online, refer to the VCS logs (at %vcs_home%\log) to identify the cause and take appropriate actions to avoid such issues during Disaster Recovery failures.
    If the fire drill service group has already reported as Faulted and fails to come online, refer to the VCS logs (at %vcs_home%\log) for the faulted resource to identify the cause and take appropriate actions to avoid such issues during Disaster Recovery failures.

     

      If the error is seen during the Restore step:
      When you select the Restore step on the Fire Drill Mode Selection panel and click Next, the Fire Drill wizard performs certain checks before it proceeds with the Restore step. The fire drill service group being online is one of these checks, since the wizard requires the fire drill service group to be online before it can perform its Restore related tasks. If the service group is not online, the wizard displays this error.
       


        Perform the following actions if the error is seen during the Restore step:
        Connect to the Disaster Recovery site where the fire drill service group is created.
        Verify whether the fire drill service group is completely online on the server.
        If not bring the fire drill service group online manually and wait until it is completely online. Then click the Retry button on the error message to proceed with the Restore operations of the Fire Drill Wizard.
        In case any resources reported as faulted, refer to the VCS logs (at %vcs_home%\log) for the faulted resource to identify the cause and take appropriate actions to avoid such issues during Disaster Recovery failures.
        Resolve the faulted state of the fire drill service group and manually bring it online. Then click the Retry button on the error message to continue with the Restore operations of the Fire Drill Wizard.
         


          If you are not able to resolve the issue immediately and want to close down the Fire Drill Wizard:
          During either the Run or Restore steps, if you are not able to resolve the situation and the fire drill service group fails to report Online, you may want to close down the Fire Drill Wizard on the client node until you resolve the situation.
          In such a case, click the Cancel button on the message box and proceed to the Finish panel of the Fire Drill Wizard and close it.
          Analyze the issue with the fire drill service group and try to bring it online manually.
          Then re-launch the Fire Drill Wizard and proceed to the Mode Selection panel.

            If you closed the wizard during the Run step, only the Restore option would be enabled on the Mode Selection panel.  
            If you closed the wizard during the Restore step, the restore operation for the fire drill service group is still pending and the wizard again takes you to the Mode Selection panel of the Fire Drill wizard so that you can complete the Restore step

            Reference: http://entsupport.symantec.com/docs/306758

             

            User solutions
            No user solutions yet.

             

            Read and accept Terms of Service