SORT

Veritas™ Services and Operations Readiness Tools (SORT)

Error Code details
V-52410-49471-12
Severity: Information 
Component: Cluster Server 
Message:
You click a product documentation link on the Symantec Solutions Configuration Center and get the error message "This guide is not available."

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2010-04-23 15:47:07
Platform: Windows Server 2003 (x86-64), Windows Server 2003 (IA-64), Windows Server 2003 (x86-32), Windows Server 2008 (x86-64), Windows Server 2008 (IA-64), Windows Server 2008 (x86-32), Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Release: Generic
Content:

When a product documentation guide is not present in the installation directory, the Symantec Solution Configuration Center fails to open that document and reports the error "This guide is not available."

Resolution:

To fix this issue, make sure you have installed the product documentation.  To install the product documentation, in Add or Remove Programs in the Windows Control Panel, select the entry for Veritas Storage Foundation HA (Server
Components) and click Change. In the Veritas Product Installer, select the  "Add or Remove" option and click Next. On the option selection screen, select the Product Documentation option. Continue with the wizard to complete the installation.

To open a document for a product other than Storage Foundation HA, for example, Enterprise Vault (EV), make sure you have installed the documentation for that other product.