Error Code details
V-9-20-1024
Severity: Error 
Component: Installation Framework (including CPI) 
Message:
undefined cmd_sys _cmd_ substitution: <command> sys=<system> padv=<padv>
Description:

This message displays when you are running the SORT data collector, and the following conditions are true:

 

  • You are collecting data from the host on which the data collector is installed (local host).
     
  • Your are running data collector version 3.1.20101215 or earlier. To confirm the data collector version, enter:

    # cat ./vos/advanced/dc_version
     
  • The host is running Solaris.
     
  • The Veritas Cluster Server (VCS) Low Latency Transport (LLT) component is using UDP rather than TCP.

 

Veritas solutions
Solution 1 Vote: [Useful] [Not useful]
Last Modified: 2011-03-15 21:36:36 PST
Platform: Generic
Release: Generic
Content:

Upgrade the SORT data collector to version 3.2.2011xxxx or later.

 

Do one of the following:
 

  • Download https://sort.symantec.com/dc_download/get_dc/sol_sparc to your desk top, then use binary mode ftp to transfer the file to the server.
     
  • Download the data collector file directly to your server. For example:

    # wget https://sort.symantec.com/data/vos/collectors/vos_sol_sparc.sh
     
  • Start your current data collector. Enter:

    ./vos/vosdc

    When you're asked whether to download the latest version of the data collector, enter y.
     

Note: To use the second or third options, your server must be directly  connected to the internet.

 

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