Custom reports point out common issues, identify installation and upgrade requirements, check VIP Server connectivity, assess risks, track product licenses, and gather data for support troubleshooting. The reports also provide you with server-specific recommendations for the findings.
To create a custom report for installation and upgrade, risk assessment, and license/deployment:
1. On the Data Collector tab, download the appropriate data collector for your environment.
2. Use the instructions in the README file to install the data collector.
3. Run the data collector. It analyzes your systems and stores the results in an XML file.
4. On the Upload Reports tab, upload the XML file to the SORT website. SORT generates a custom report with recommendations and links to related information.
To create a custom report for common issues, install requirements, data gathering for support, threat analysis, and VIP Server connectivity:
1. On the Data Collector tab, download Veritas Quick Assist.
2. Double-click VeritasQuickAssist.exe.
3. Following the instructions in the Help document, run one of the scans. Veritas Quick Assist analyzes your systems and provides you with Veritas Quick Assist Diagnosis custom reports and links to solutions.
Get sample reports about your systems and Veritas enterprise products.
- Installation and Upgrade
Storage Foundation
Veritas InfoScale
- NetBackup [UNIX and Linux] [Windows]
- NetBackup OpsCenter [UNIX and Linux] [Windows]
- Risk Assessment
Storage Foundation
Veritas InfoScale
- NetBackup/NetBackup OpsCenter [UNIX and Linux] [Windows]
- License/Deployment
Storage Foundation
Veritas InfoScale
Veritas Quick Assist Report
-
Backup Exec
Backup Exec System Recovery System Recovery
Select the user interface and the platform to install the data collector: