Basic information
Release type: Hot Fix
Release date: 2015-01-15
OS update support: None
Technote: None
Documentation: None
Popularity: 399 viewed    62 downloaded
Download size: 211.43 KB
Checksum: 1338698448

 Applies to one or more of the following products:
Data Insight 4.5 On Windows 32-bit
Data Insight 4.5 On Windows 64-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:

 Patch ID:

Readme file
Date: 2015-01-15

OS: Windows

Etrack Incidents: 3662302

Errors/Problems Fixed:

3662302 - Slow GUI performance for Data Insight.

Applies to: Data Insight Management Server node only.

Install/Uninstall Instructions:

Apply this hotfix to Data Insight Management Server node only. 

This hotfix can be applied to Data Insight version 4.5.1 only.



By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec".

NOTE: Please keep a backup of the files you are about to patch. This will be 
required in case you want to rollback the patch.


Log into Data Insight Management Server node and perform the following steps:
	1. Stop Data Insight services:

    	From the command prompt, issue the following command:
        net stop DataInsightWatchdog
        net stop DataInsightWeb
        net stop DataInsightComm
        net stop DataInsightConfig
	2. 	Take a backup of entire tomcat folder under the install location.

	3. Unzip the patch files to a temporary folder. In this folder, locate the
	"patches" folder. This folder contains binaries for 64bit and 32 bit Windows
	operating system. 	Files provided in the patch are in the same directory 
	hierarchy as those present on your system at: "INSTALL_ROOT\DataInsight".
	Example: If you unzip hotfix to C:\temp, it will create the following folders 
	under C:\temp:

	4. Copy the patch files to the install directory. For example, if you are
	patching a 64 bit Windows server installed at 
	"C:\Program Files\Symantec\DataInsight", copy entire contents under 
	"C:\temp\patches\windows\64bit" to "C:\Program Files\Symantec\DataInsight",
	replacing the original files with those from the patch.

	5. Start Data Insight services:

	From the command prompt, issue the following command:
        net start DataInsightConfig
        net start DataInsightComm
        net start DataInsightWeb
        net start DataInsightWatchdog
Additional Notes:
1. Apply this hotfix to Data Insight 4.5.1 only.
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