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 Basic information
Release type: Hot Fix
Release date: 2015-07-31
OS update support: None
Technote: None
Documentation: None
Popularity: 329 viewed    42 downloaded
Download size: 1.02 MB
Checksum: 1066224764

 Applies to one or more of the following products:
Data Insight 4.5 On Linux
Data Insight 4.5 On Windows 32-bit
Data Insight 4.5 On Windows 64-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:

 Patch ID:

 Readme file  [Save As...]
Date: 2015-07-30

OS: Windows, Linux

Etrack Incidents: 3814475

Errors/Problems Fixed: 3814475

3814475 - 'Access Details for Paths' Report fails on Linux Indexer.

Applies to: Data Insight Management Server node and all Indexer nodes.

Install/Uninstall Instructions:

Apply this hotfix to Data Insight Management Server node and all Indexer nodes. 

This hotfix can be applied to Data Insight version 4.5.3 only.




By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec".
value of INSTALL_ROOT on Linux is "/opt".

NOTE: Please keep a backup of the files you are about to patch. This will be 
required in case you want to rollback the patch.


Log into Data Insight Management Server and Indexer nodes
	and perform the following steps:
	1. Stop Data Insight services:
	For Windows :
    	From the command prompt, issue the following command:
        net stop DataInsightWatchdog
        net stop DataInsightWeb
        net stop DataInsightHttpd
        net stop DataInsightComm
        net stop DataInsightConfig
    For Linux :
    	From the command prompt, issue the following command:
        service DataInsightWatchdog stop
        service DataInsightComm stop
        service DataInsightConfig stop
	2. 	For Windows :
        Take a backup of entire bin and pdb folders under the install location.
    	For Linux :
	    Take a backup of entire bin folder under the install location.

	3. Unzip the patch files to a temporary folder. In this folder, locate the
	"Patches" folder. This folder contains binaries for 64bit Windows operating 
	System and linux operating system RHEL5 and RHEL6. Files provided in the
	patch are in the same directory hierarchy as those present on your system at
	Example: If you unzip hotfix to C:\temp, it will create the following folders 
	under C:\temp:

	4. Copy the patch files to the install directory. For example, if you are
	patching a 64 bit Windows server installed at 
	"C:\Program Files\Symantec\DataInsight", copy entire contents under 
	"C:\temp\patches\windows\64bit" to "C:\Program Files\Symantec\DataInsight",
	replacing the original files with those from the patch.
	For linux, simply copy the contents of RHEL5\bin or RHEL6\bin folder to
	INSTALL_ROOT/DataInsight/bin folder.

	Also change executable permissions as required.
	5. Start Data Insight services:
	For Windows:	
		From the command prompt, issue the following command:
        net start DataInsightConfig
        net start DataInsightComm
        net start DataInsightHttpd
        net start DataInsightWeb
        net start DataInsightWatchdog
    For Linux:
    	From the command prompt, issue the following command:

        service DataInsightConfig start
        service DataInsightComm start
        service DataInsightWatchdog start    

Additional Notes:
1. Apply this hotfix to Data Insight 4.5.3 only.

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