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 Basic information
Release type: Rolling Patch
Release date: 2015-09-16
OS update support: None
Technote: None
Popularity: 1846 viewed    738 downloaded
Download size: 1.34 GB
Checksum: 2663579917

 Applies to one or more of the following products:
Data Insight 5.0 On Linux
Data Insight 5.0 On Windows 64-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:
2781513, 3098137, 3164625, 3211411, 3218248, 3219246, 3227205, 3257392, 3263375, 3272517, 3276079, 3280454, 3281612, 3281984, 3284683, 3292056, 3292723, 3298390, 3302069, 3303981, 3313610

 Patch ID:

 Readme file  [Save As...]

OS: Windows/Linux

Etrack Incidents: 3764098, 3821579, 3829226, 3831463, 3831766, 3831770, 3834541,
3838166, 3838301, 3839168, 3839638, 3840406, 3841498, 3842792, 3843963, 3845062,

Errors/Problems Fixed:

3764098 - Box Scan does not capture "created_by_user" information for file and 

3821579 - Permissions Search report > Select Action > Remove Permissions view 
is not rendered correctly in case of large number of paths in the report output

3829226 - In the Self-Service Portal, the Ownership Confirmation workflow has 
been in grace period for 5 days.

3831463 - On the System Overview page, the device pie-chart for SharePoint slice
shows 25.00 instead of 25% (percentage).

3831766 - In the Workspace, a cross launch always opens in the Overview tab, 
instead of opening in previously opened tab.

3831770 - For certain pages like Inactive Folders etc., the profile page is 
truncated at the bottom.

3834541 - When trying to launch a group name having the equal sign "=", the
Dashboard displays an error message.

3838166 - Some events are lost when audit data is collected for Hitachi NAS 

3838301 - SharePoint scanner goes in a loop generating huge scan database files.

3839168 - In case of Box devices, LocalUserScanJob executes successfully first 
time, but fails from second time onwards.

3839638 - For SharePoint server 2013, few SharePoint groups are not rendered in
the management console for site collections.

3840406 - Addition of filers of type Isilon, Hitachi NAS, and NetApp 
cluster-mode should also add filer entry under the Data Management > Add Filer
Mappings page.

3841498 - Add Show permissions and Show activity status checkboxes in the 
Entitlement Review workflow template under portal options.

3842792 - In case of Permissions Search report, add horizontal scroll bars
for the Remove Permissions pop-up.

3843963 - During Indexer migration, all Indexer data for the destination Indexer
appears to be missing.

3845062 - Email notification in Data Insight does not work if the SMTP port 
number is set to a value other than 25.

3850401 - Due to timing issue, the Export option is not consistently available
in the Workspace.

Install/Uninstall Instructions:

Apply this rolling patch on all Data Insight servers with version 5.0.

NOTE: Please keep a backup of the Data Insight files in the installation 
directory. This will be required in case you want to manually rollback the 

High Level Steps:
1. Apply the rolling patch on Management Server first, followed by all worker
2. Next, apply patch to Windows File Server agents (if applicable).
3. Next, apply patch to Microsoft SharePoint agents (if applicable).

Patching Data Insight Management Server and worker nodes:

1. Log onto each server with Administrative privileges.
2. Unzip the patch files to a temporary folder. In this folder, locate the 
   rolling patch installer for the appropriate OS architecture. The installer
   is called Symantec_DataInsight_windows_50RP1_5_0_1_1001_x64.exe
   for 64 bit 
   Windows OS,
   for 64 bit Linux RHEL5 OS, for 64 bit 
   Linux RHEL6 OS and for 64 bit 
   Linux RHEL7.
3. Launch the installer executable to install the rolling patch.

Patching Data Insight Windows File Server agents:

1. Unzip the patch files to a temporary folder. In this folder, locate the 
   rolling patch installer bundles for Windows File Server agents. The agent
   bundle is called for 64 bit OS.
2. Log into the Data Insight Management Console with Server Administrator 
   privilege and upload the agent bundles to the appropriate Collector worker
   nodes using "Upload Manager" page on the Settings tab.
3. Navigate to Filer details page for each configured Windows File Server from 
   the Settings tab, and click on "Upgrade Agent" button available on the top of
   the page. This option is only visible if you have enabled the option to let 
   Data Insight install/upgrade agent for this filer.
4. Alternately, to manually patch a Windows File Server agent, log onto the 
   Windows File Server machine with Administrative privileges, unzip the agent
   installer bundle in a temporary location, and launch the patch installer. 
   The patch installer is called 
   for 64 bit OS.

Patching Data Insight Microsoft SharePoint agent:

1. Log onto the SharePoint farm machine where the SharePoint agent has been 
   previously installed.
2. Uninstall the old agent using the "Add/Remove Programs" applet in Control 
3. Unzip the patch files to a temporary folder. In this folder, locate the 
   SharePoint agent installer. The installer is called 
   Symantec_DataInsight_sharepoint2007_50RP1_5_0_1_1001.exe for SharePoint 2007, 
   Symantec_DataInsight_sharepoint2010_50RP1_5_0_1_1001.exe for SharePoint 2010, 
   Symantec_DataInsight_sharepoint2013_50RP1_5_0_1_1001.exe for SharePoint 2013.
4. Launch the installer to install the new agent.

Additional Notes:
1. At this time, automated rollback of patch is not supported. To roll back the
   patch manually:
   a. Remember to take a backup of original files before you install the rolling
   b. To roll back the patch, stop all Data Insight services, overwrite the 
      patched files with original files from backup, and restart the services.
2. To confirm if a system has been patched, check the version of Data Insight
   using the Add/Remove Programs applet in the Control Panel.

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