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The latest patch(es) : data_insight-5.0RP1HF5a 
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 Basic information
Release type: Hot Fix
Release date: 2016-01-29
OS update support: None
Technote: None
Documentation: None
Popularity: 327 viewed    57 downloaded
Download size: 1.66 MB
Checksum: 3084003766

 Applies to one or more of the following products:
Data Insight 5.0 On Linux
Data Insight 5.0 On Windows 64-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

This patch is obsolete. It is superseded by: Release date
data_insight-5.0RP1HF5a 2016-03-24

 Fixes the following incidents:

 Patch ID:

 Readme file  [Save As...]
Date: 2016-01-11

OS: Windows

Etrack Incidents: 3859867 

Errors/Problems Fixed:

3859867 - SharePoint scan errors in indexer/err folder when trying to process
manually idxwriter.exe is crashing
Applies to: Data Insight Management Server node and Indexer nodes only.

Install/Uninstall Instructions:

Apply this hotfix to Data Insight Management Server node and Indexer nodes only.

This hotfix can be applied to Data Insight version 5.0 RP1 only.



By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec".

NOTE: Please keep a backup of the files you are about to patch. This will be 
required in case you want to rollback the patch.


Log into Data Insight Management Server node and Indexer nodes and perform the
following steps:
	1. Stop Data Insight services:
    	From the command prompt, issue the following command:
        net stop DataInsightWatchdog
        net stop DataInsightWeb
		net stop DataInsightComm
        net stop DataInsightConfig
    2.  Take a backup of entire bin and pdb folders under the install

	3. Unzip the patch files to a temporary folder. In this folder, locate the
	"patches" folder. This folder contains binaries for 64bit Windows operating
	Systems. Files provided in the patch are in the same directory 
	hierarchy as those present on your system at "INSTALL_ROOT\DataInsight".
	Example: If you unzip hotfix to C:\temp, it will create the following folders
	under C:\temp:

	4. Copy the patch files to the install directory. For example, if you are
	patching a 64 bit Windows server installed at 
	"C:\Program Files\Symantec\DataInsight", copy "bin" and "pdb" folders under 
	"C:\temp\patches\windows\64bit" to "C:\Program Files\Symantec\DataInsight",
	replacing the original files with those from the patch, for Management Server
	node and Indexer nodes.
	5. Start Data Insight services:
	From the command prompt, issue the following command:
        net start DataInsightConfig
        net start DataInsightComm
		net start DataInsightWeb
        net start DataInsightWatchdog
Additional Notes:
1. Apply this hotfix to Data Insight 5.0 RP1 only.

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